We are seeking a skilled and reliable Printer Technician to join our team. The Printer Technician is responsible for maintaining, repairing, and servicing a variety of printing equipment, ensuring their optimal performance and reliability. The ideal candidate will have technical expertise in printer systems and a commitment to delivering exceptional service to our clients.
Key Responsibilities:
Printer Maintenance: Perform regular maintenance, inspections, and cleaning of printers to ensure their proper functioning and prevent issues.
Printer Repairs: Diagnose and repair hardware and software issues with printers, including paper jams, connectivity problems, and print quality concerns.
Troubleshooting: Analyze and resolve printer-related problems reported by clients, both on-site and remotely.
Replacement of Parts: Identify and replace malfunctioning or worn-out printer parts, such as fusers, rollers, and print heads.
Software Configuration: Install, configure, and update printer drivers and software. Troubleshoot software-related issues.
Customer Support: Provide technical support to clients and end-users, addressing their printer-related questions and concerns.
Printer Installations: Set up and install new printers, including networking and driver installations.
Documentation: Maintain detailed records of service calls, repairs, and parts used. Prepare service reports and documentation for clients.
Training: Provide training to clients and end-users on printer operation, maintenance, and basic troubleshooting.