。该工作已被公司管理人员暂停申请，不再接受简历投递

Assistant Operations

We have our corporate office in the UK and have International offices in Dubai and Pakistan. We are currently hiring a dynamic Assistant Operations, who will be responsible to carry out the below-mentioned job responsibilities:

Responsibilities:

Monitoring and Control:

Monitor the deployment of security guards to client sites and ensure timely arrival.
Track guard attendance and report any issues or discrepancies.
Maintain accurate records of guard schedules and rotations.
Ensure compliance with client requirements and service level agreements.

Incident and Complaint Handling:

Respond promptly and effectively to guard incidents and client complaints.
Investigate incidents and document necessary information.
Liaise with clients, guards, and relevant departments to resolve issues.
Escalate serious incidents or complaints to the appropriate personnel.

Communication and Updates:

Communicate regularly with the operations team to provide updates on guard status and incidents.
Coordinate with other departments to provide necessary documents and information for new guard hires.
Assist in preparing reports and maintaining data related to guard activities.

Administrative Support:

Assist in updating rota and regular sheets for guard scheduling.
Collaborate with the account department to prepare guard invoices.
Handle general administrative tasks such as filing, record-keeping, and data entry.

Skills Required: