。该工作已被公司管理人员暂停申请，不再接受简历投递

Hotel Manager

AFKO Global Engineering Pvt. Ltd.

拉合尔，巴基斯坦

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发布 Apr 19, 2021 10 查看

PKR. 50,000 - 70,000/Month

RESERVATION MANAGER DUTIES AND RESPONSIBILITIES :

Having knowledge of the entire Reservation Procedure.
Responsible for International and Local Reservations and
Handling of correspondences related to reservations
Allocate daily tasks to Reservations staff .
Review reservation booked daily.
Review arrival report daily.
Responsible for preparation of occupancy forecast.
Responsible for training staff.
Responsible for implementation of policies and procedures.
Responsible for recording Company/Travel Agent Rates both in system and correspondence file.
Liase with Sales Department in regards to occupancy, Rates Reservation's Analysis.
Identify Top Producing Accounts ensure proper recognition by Reservation.
Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
Responsible for various Production reports and supply to each department concerned.
Monitoring Telephone Manner and general performance of reservations staff daily.
Ensure special handling of repeats guest and very VIP guest.
Observes and ensures that proper telephone manners are maintained at all times
Monitors and coordinates group reservations activity with the Sales Department and Revenue Manager
Follows up tentative bookings and update reservation status
Reviews no-show and canceled reservations and processes charges according to hotel’s policy
Review room blocking for Long Stay Suites and special group requests.
Supervising of Group Reservations.
Maintain cordial relations with commercial clients.
Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.
Responsible for work schedule
Responsible for maintaining a Neat and Orderly position at all times.
In general, perform any other duties might be requested by Front Office Manager or Room Division Manager.