We are seeking a proactive and skilled individual for the role of Social Media Moderator and Chat Support Representative. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer experiences.

Key Responsibilities:

  • Monitor and manage social media platforms, responding to customer inquiries promptly and professionally.
  • Provide efficient chat support to resolve customer queries effectively.
  • Ensure customer satisfaction through exceptional written and verbal communication.
  • Collaborate with the team to address and escalate issues when required.

Requirements:

  • Strong written and spoken communication skills (English).
  • Previous experience in a call center environment is required.
  • Experience in chat support is highly preferable.
  • Flexibility to adapt to dynamic work environments and shifts.

Why Join Us?

  • Opportunity to work in a fast-paced and engaging environment.
  • Enhance your skills in customer support and social media management.

If you meet the above criteria and are eager to excel in this role, apply now!

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
部门:
Call Centre Operations
工作地址:
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
少于1年
在之前申请:
Jan 04, 2025
发布日期:
Dec 03, 2024

Abacus Consulting

· 1001-1500 员工 - 拉合尔

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p

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