Customer Service Representative

Super Mindset

اگست ۱۹, ۲۰۲۴ شائع ہوئی 271 نے دیکھا Report Job

PKR. 25,000 - 30,000/Month

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

مہارتیں

Client Dealing Customer Dealing Listening to Customers Communication Skills

نوکری کی تفصیلات

صنعت:

تشہیر / تعلقاتَِ عامہ

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

5 آسامیاں

نوکری کی شفٹ:

Work from Home

نوکری کی قسم:

جُز وقتی

نوکری کا مقام:

پشاور/ کوہاٹ, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

ڈگری کا عنوان:

Intermediate

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

غیر تجربہ کار

اس سے پہلے درخواست دیجیۓ:

ستمبر ۱۹, ۲۰۲۴

تاریخِ اِشاعت:

اگست ۱۹, ۲۰۲۴

Super Mindset

تشہیر / تعلقاتَِ عامہ · 201-300 ملازمین - پشاور/ کوہاٹ

پیروی کریں

SUPER Mindset is a company specializing in advertising and digital marketing. It has been registered for a year, and the company is working on four main projects: Customer Service: This project involves selling various courses and offering leads and social media accounts to different companies. Social Media: In this project, SUPER Mindset promotes accounts on various social media platforms and then sells those accounts. The work here includes video editing, posting, and account sales.Lead Generation: This project focuses on providing leads to different companies through advertising on various social media platforms. It involves generating leads and providing them to product-selling and networking companies. Dropshipping: The dropshipping project operates on an international level. It involves listing products on stores through CJ Dropshipping, creating traffic, and then selling the products.