We are looking for a dedicated and detail-oriented Flights Booking Agent to join our dynamic team

As a Flights Booking Agent, you will be responsible for assisting customers with their flight reservations, ensuring a seamless booking experience. You will handle inquiries, provide travel information, manage reservations, and offer exceptional customer service to our clients.

Key Responsibilities:

  • Assist customers with flight inquiries and reservations via phone, email, and online platforms.
  • Provide detailed information about flight options, including schedules, prices, and airline policies.
  • Process flight bookings, changes, and cancellations efficiently and accurately.
  • Ensure all travel arrangements comply with company policies and customer preferences.
  • Handle customer complaints and resolve issues related to flight bookings promptly.
  • Stay updated with airline regulations, travel restrictions, and industry trends.
  • Collaborate with other team members to provide comprehensive travel solutions.
  • Maintain accurate records of bookings, payments, and customer interactions.
  • Upsell additional travel services and products to enhance customer experience.

Requirements:

  • Previous experience in a travel agency or airline industry preferred.
  • Proficiency in computer reservation systems (CRS) such as Amadeus, Sabre, or Galileo.
  • Strong knowledge of global geography and major airline routes.
  • Excellent communication and customer service skills.
  • Attention to detail and strong organizational skills.
  • Ability to multitask and work under pressure.
  • Fluency in English; additional languages are an advantage.
  • Strong interpersonal skills and the ability to work as part of a team.
  • Sales-oriented with the ability to upsell and cross-sell travel products.
  • High level of accuracy and attention to detail in data entry and record-keeping.Benefits:
  • Competitive salary and performance-based incentives.
  • Comprehensive health and wellness benefits.
  • Opportunities for career advancement and professional development.
  • Travel discounts and perks.
  • Friendly and supportive work environment.

نوکری کی تفصیلات

کل عہدے:
3 آسامیاں
نوکری کی شفٹ:
دوپہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
تجربہ کار پیشہ ور
تجربہ:
ایک سال سے کم - 3 سال
اس سے پہلے درخواست دیجیۓ:
اکتوبر ۰۱, ۲۰۲۴
تاریخِ اِشاعت:
ستمبر ۱٦, ۲۰۲۴

Sky Rade

رابطہ مرکز · 51-100 ملازمین - لاہور

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