Key Duties & Responsibilities:

  • Demonstrating passion and confidence for the Second Cup Brand
  • Honor guests by providing quick, friendly, and genuine service
  • Generates guest satisfaction; responds appropriately to guest concerns.
  • Manages and motivates shift supervisors and baristas
  • Develops and implements café policies and procedures
  • Ensures that shift supervisors and Baristas are adhering to all Second Cup Standards and that product quality and guest services are always consistent.
  • Responsible for hiring, firing, training, and conducting performance reviews
  • Assist the Operations Manager with placing orders of supplies required for the café

Required Knowledge, Skills, and Abilities:

  • Highly motivated
  • Handle multiple tasks at one time
  • Maintain a positive morale and professional attitude at all times
  • Excellent management and leadership skills
  • Have an understanding of food and beverage operations
  • Must be flexible and able to work days, evenings,s and weekends when called upon
  • Detailed-oriented; strong time management, prioritization, and organizational skills
  • Strong written and verbal communication skills with the ability to effectively negotiate and resolve conflict.
  • Communicate with coworkers & management to solve issues and prove quality & service
  • Works with baristas, shift supervisors, and management to effectively implement positive change
  • Ensures all baristas and shift supervisors are following cash handling procedures at all times
  • Follow business procedures for handling voids and cash-handling mistakes
  • End-of-shift reconciliation of cash and register records

Extra Benefits:

  • Salary + Daily Tip
  • International Certifications
  • Health Insurance
  • Paid Leaves
  • Life Insurance
  • Provident Fund

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
گردشی
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
3 سال
اس سے پہلے درخواست دیجیۓ:
دسمبر ۲۹, ۲۰۲۴
تاریخِ اِشاعت:
نومبر ۲۸, ۲۰۲۴

Second Cup Coffee Co.

ہوٹل انتظامیہ / ریستوران · 51-100 ملازمین - لاہور

pSecond Cup Coffee Co./p

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