Responsibilities
• Technical position
• Requires customer focused lab work as assigned by supervisor, including paint and panel preparation, customer correlation work, record keeping, and other customer / product support activities as established by supervisor
• Technical Skills: Requires general understanding of formula raw materials, and the general function of each component
• Recognizes technical issues, applies basic understanding of coatings chemistry working with supervisor to analyze project results, and establishing a path forward for project
• Contributes ides for internal and external problem solving, uses product loading charts for formulating new colors, and may have occasional direct customer contact
• Application Knowledge: Uses hand-spray application equipment to generate consistent test / evaluation panels
• Modify product or application settings to improve product workability with guidance
• Communication Skills: (oral and written) Communicate technical information / project results to chemists, group managers, and the Technical Director
• Communicate frequently with in house representatives at assigned accounts and occasionally visit customer
• Write monthly reports to manager, keep detailed records of all project formulations, results, and analyses in laboratory notebook; write detailed laboratory reports with conclusions, analysis, and supporting data for internal and external review
• Proficient in Microsoft Word, Excel and PowerPoint and uses these tools to clearly communicate ideas and data
• Customer Focus: Travel with other company personnel to support customer needs
• Demonstrate basic understanding of internal company procedures to address customer requests.
• Basic customer interaction required with assistance
• Requires detailed understanding of these processes, and independent use in order to move tasks forward, including completion with a focus on timelines
• Properly close and label waste containers using company procedures
,