A hard-working and motivated Information Technology graduated with 3 years proven experience in IT support engineer, Communications, Logistics, Procurement, Child protection, Safeguarding, liaison, monitoring Expertise seeking an opportunity which utilizes my strong interpersonal skills and ability to quickly establish rapport with diverse customer groups. An energetic and organized person with an exceptional work ethic.
Procurement:
Establish and perform maintenance and purchase programs following company and vendor standards.
Created and processed purchase orders for raw materials as well as new equipment.
Purchasing of all IT equipment’s under scenario A, B, C through proper channel.
Tracked all orders placed with suppliers and inspected materials upon delivery to ensure that orders have been filled correctly and equipment met specifications.
Developed and built relationships with key suppliers and measured supplier’s performance using data based on cost, quality and service level metrics.
Created and processed purchase orders for raw materials as well as finished goods.
Tracked all orders placed with suppliers and inspected materials upon delivery to ensure that orders have been filled correctly and goods met specifications.
Coordinate efforts between manufacturers, distributors, and sellers. Communicate with all parties to respond to their needs and optimize satisfaction.
Undertake market visits for the purchasing and repairing of equipment and also to check an eye on market rates.
Report and Billing:
Prepare Monthly, Quarterly and Annual reports of all IT related assets like Servers, Switches Laptops, Wireless AP’s, Printers Scanners, Digital cameras, Mobile phones, HDD, Rams etc.
Collect and file all reports arising from all bases for record purposes.
Undertake filed visits to gather the information and issues related to IT equipment.
Prepare process and submission of the bills of all the ISP’s providing different services like internet, cable, communication, electricity, water etc.
Trainings and Achivements:
Three Days Training on Child Protection & Safeguarding organized by ACTED Pakistan Kandhkot.
Two days Training on GESI /Safeguarding organized by ACTED @ Jacobabad ▪ One Day Training on Security liaisons responsibilities organized by ACTED @ Kandhkot.
Three Days Training on Strees Management at Karachi.
Two Days Training on Covid19 Safety at Sukkur.
Responsibilities:
Provide system support to base office staff
To organize video conferencing between different offices.
Installation and configuration of new operating systems and hardware
Talk staffs through a series of actions, either face to face or over the phone, to help setup system or resolve issues.
Networking knowledge including being familiar with the TCP/IP v4 and v6 protocol, as well as the ability to crimp CAT5e and install wall boxes.
Deployment and maintenance of Microsoft windows server 2012 r2/2016 following roles:
Hyper-V, Network Policy and Access Services, Print and Document Services, Remote Access, Remote Desktop Services.
Ethernet networks, network cabling, and other related equipment, devices, and systems.
Reduce time and costs, and increase efficiency, by introducing new IT technologies.
Manage the Wi-Fi Environment, including three (03) access point location, Wireless LAN controller.
System Engineer with 2 Years of Experience.
Microsoft OUTLOOK 2013 Management with User Accounts.
Troubleshoot systems and networks problems.
Diagnosing hardware and software faults.
Network cabling.
Configuring staff and guest profile for use of wireless network
Installation and configuration of network and shared printers.
Priorities and manage many open tasks at given time frame
Configuring and supporting Microsoft Office.
IT asset data collection on regular basis.
Periodic preventive maintenance of desktops/notebooks/printers/scanners etc.
Provide level 1-3 support covering software, hardware, connectivity, printers, and configuration.
Supported day-to-day operation of base Office and 4 remote sites on call and Email
Network troubleshooting, installation and setup of LAN and WAN devices.
Procurement of new computers/laptops printers.
Creating new email accounts and configuration of emails on different devices.
Network Photocopier Configuration.
Network Printer Configuration.
NAS configuration.
VMware Kali Linux Installation.
Configuration hardware and software.
Setting up peripherals such as printers or routers, Links, Servers , Devices
Repairing equipment and providing daily support for Desktop computer network users
Answering calls and e-mails regarding the System Support or communication.
CCTV cameras Configuration.
IT management IT asset management.
Windows Backup data Backup.
Key Skills:
Installation and configuration of Operating Systems (Windows 10, Windows 8.1, Windows 11 , Windows 7)
Internet Routers and Modem Configuration
Video Conferencing
Setup and replace of Computer/ Laptops and other hardware
All necessary software including Email profiles
Strong interpersonal and communications skills
Ability to support both higher level management and lower staff
Excellent customer facing skills
Accuracy and attention to details
Self-motivated
Initiative with a high level of energy
Analytical thinking
Tolerant and flexible to different situations
Willing to learn new technologies.