خلاصہ

Have more then 15 years of Customer services, Public relation, Administration and Operations experience with different multinational organizations, During this spam of time I have developed set of skills in Project management, peoples management, time and stress management, administrative, operations and support skills, leadership skills, communication and problem solving skills. 


پراجیکٹس

Kiosk implementation on regional level

تجربہ

کمپنی کا لوگو
Manager Administration
Premier Group of Companies
دسمبر ۲۰۲۲ - موجودہ | Karachi, Pakistan

Supervising and managing the day-to-day administrative operations of the organization, ensuring smooth functioning and efficiency. -Managing and providing guidance to administrative staff, including hiring, training, assigning tasks, setting performance goals, conducting performance evaluations, and addressing any performance issues or conflicts that arise.-Developing and implementing administrative policies, procedures, and guidelines to ensure consistency, compliance, and adherence to best practices.-Budgeting and Expense Control.-Serving as a liaison between different departments, senior management, and external stakeholders. Facilitating effective communication channels, coordinating meetings, conferences.-Recordkeeping and Documentation.-Project Management.-Ensuring compliance with applicable laws, regulations, and internal policies across administrative functions.

کمپنی کا لوگو
Manager Admin.
Razaque Steels Pvt Ltd.
اکتوبر ۲۰۲۰ - دسمبر ۲۰۲۲ | Karachi, Pakistan


To assist yard / warehouse management in respect of all operational and administrative issues.
Monitor and assist all documentation regarding Govt. policies like SESSSI, EOBI, Labour Dept. And deal with their annual audits.
Make sure all payment vouchers, medical bills, petty cash vouchers, fuel bills are genuine and proper.
Audit petty cash and Emergency funds on regular basics.
Help admin and HR officers in their daily tasks.
Ensure security of Factory and Warehouse.
Help in recruitment, training and Development.
Complete all tasks assigns by Directors.
Making all records of purchases.
Looking after health and safety issues of workers.
Looking after all utilities bills like KE and SSCG bills and follow-up of all cases.
Meetings with SITE association regarding issues and updates.
Looking after all insurance matters.
Looking after maintenances of all company vehicles.
Making proper filing, both soft copy and hard copy.

کمپنی کا لوگو
Admin and Insurance Officer
Thal limited (House of Habib Group)
اگست ۲۰۱۷ - فروری ۲۰۱۹ | Karachi, Pakistan

Looking after administrative issue along with dealing all Government Staff/Officials of Labour Division, EOBI, SESSI, on their visit. Looking for insurance of group assets, life, health, Marine and Fire insurance. Maintaining stock declaration report other adminstrative tasks detailed below.
• Responsible for managing general administration activities.
• Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
• Liaison between administrative personnel and senior management, communicating needs and concerns.
• Provide technical and logistical support.
• Track stocks of office supplies and place orders when necessary.
• Dealing with administrative purchases.
• Mess management.
• Supervise administrative staff and divide responsibilities to ensure performance.
• Manage agendas/travel arrangements/appointments etc for the management.
• Responsible for the fleet management.
• Responsible for the Security management.

کمپنی کا لوگو
Customer care and Operational executive
Wi-tribe Pakistan
ستمبر ۲۰۱۱ - ستمبر ۲۰۱۷ | Karachi, Pakistan

Worked as customer care and operatioanl executive. along with customer care done following things and achieved desired targets.
• Looking into retail business as well.
• Branch dismantling and maintaining legal documents and record of inventory.
• Responsible to perform the day to day processing of financial transactions and to ensure that transitions are maintained in effective, up to date and accurate manner.
• Managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs.
• Organizing and attending events such as conferences, seminars, receptions and exhibitions.

کمپنی کا لوگو
Customer Care Executive
Mobilink GSM
ستمبر ۲۰۰۷ - اگست ۲۰۱۱ | Karachi, Pakistan

• Effectively answer customers’ queries, provide solutions and satisfying them.
• Listening to teams calls on daily basis and provides feedback.
• Evaluating calls and discusses it with QA for reversals

تعلیم

Shah Abdul Latif University
ماسٹرز, ماسٹرز ان آرٹس, ‎
Economics
2020
Shah Abdul Latif University
بیچلرز, , B.Com‎
2003

پیشہ ورانہ مہارتیں

ماہر Admin Assistance
ماہر Administration Skills
ماہر Administrative Operations
ماہر Administrative Skills
ماہر Analytical Skills
متوسط Appointment Dealing
ابتدائی BEST KNOWLEDGE ABOUT SUPPLIES
متوسط Branch Support.
ابتدائی Certificate program on Service Excellece
ماہر Client Relation
متوسط Configuration Switches
ماہر Coordination Abilities
ماہر Cusotmer Support
متوسط CV Screening Skills
متوسط Diploma in Labor law
ماہر Documents Maintenance Skills
ماہر EFFFICIENT IN COMPUTER SKILLS
متوسط Email Etiquette
ماہر Email List Management
ماہر Employment Forms Processing
ماہر End to End Sales
ماہر Excellent Time Management Skills
ماہر Expense Management
متوسط Finance Working
متوسط Fire and Safety Management
ماہر Fleet Management
متوسط Flexible
ماہر Fluent in Urdu
متوسط Forms Processing
ماہر Fund Administration
ماہر Good Communication Skills
ماہر Government Liason
ابتدائی Graphic Desigining Skills
متوسط Handling Assignments
ماہر Informtion Collection
ماہر IT Support Responsibilities
ماہر Japanese & Korean Language Proficiency
ماہر Japanese Teaching
ماہر Leadership Collections Handling
ماہر Leadership Management
متوسط Legal
متوسط Legal Administration
ماہر Legal Affairs Management
ماہر Legal Issues Handling
ماہر Maintenance Management
ماہر Management
ماہر Management Skills
ماہر Mental Agility
ماہر Microsoft Excel
ماہر Microsoft Outlook

زبانیں

ابتدائی بلوچی
ماہر سندھی
ماہر اردو
ماہر انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں

Adnan آپکے جاننے والے

Zafar Iqbal
Silverdale Consulting