We are responsible for ensuring that their company's customers receive an adequate level of service or help with their questions and concerns
acirccentInteract with customers to provide information in response to inquiries about products or services and to handle and resolve complaints.
acirccentHelp people decide what types of products or services would best suit their needs. They may even aid customers in completing purchases or transactions. Although the primary function of customer service representatives is not sales, some may spend time encouraging customers to purchase additional products or services