§ Supervise and manage general trade sales staff of 12; communicate job expectations and provide direction, support and motivation to sales team to meet agreed targets and KPI lines.
§ Establishing sales network with distributors throughout the country also doing upcountry visit on quarterly basis.
§ Also look after their industrial sale segment & trained new employees in industry knowledge, pitch presentation, and closing strategies; new employee performance was notably higher than average.
§ Analyzed the specific needs of customers via careful surveys to develop data driven pitches, increasing profits by 25% over 1.5 years.
§ Established and maintained materials relating to sales and knowledge of current products.
§ Communicated with the customers via email to inform them of new products features promotions etc.
§ Developed and maintained the relationships with current customers and potential customers as well.
§ Managing their retail customers directly of whole Karachi & also Manage product related issues and settlements.
§ Supervising sales agents and provide them direction how achieve their monthly targets.
§ Also Manage their daily payment recovery officer to ensure 100% recovery from credentials.
§ Fostered strong relationships with customers and strategic associates to elevate brand awareness through community initiatives.