I am working with Deputy Director (Urban Planning) Walled City of Lahore Authority as Personal Assistant
A personal assistant, often abbreviated as PA, plays a crucial role in supporting individuals, typically high-level executives, entrepreneurs, or busy professionals, in managing their personal and professional tasks. The specific responsibilities of a personal assistant can vary widely depending on the needs and preferences of their employer, but the core duties typically include:
Calendar and Schedule Management:
Organizing and maintaining the Deputy Director (Urban Planning) calendar.
Scheduling appointments, meetings, and events.
Sending reminders and ensuring the Deputy Director (Urban Planning) is punctual.
Email and Communication Management:
Managing and filtering email correspondence.
Drafting, editing, and proofreading emails and other documents.
Handling phone calls and messages, taking notes, and relaying important information.
Travel Planning and Coordination:
Booking flights, accommodations, and transportation.
Preparing itineraries and travel documents.
Managing travel expenses and reimbursements.
Administrative Tasks:
Filing documents and maintaining organized records.
Handling paperwork and administrative responsibilities.
Coordinating with other staff or team members as needed.
Personal Errands and Tasks:
Running personal errands, such as shopping, picking up dry cleaning, or managing personal appointments.
Managing household tasks or supervising domestic staff.
Research and Information Gathering:
Conducting research on various topics as requested.
Summarizing information and preparing reports.
Meeting and Event Support:

Assisting with the planning and organization of meetings, conferences, and special events.
Coordinating logistics, such as venue selection, catering, and materials.
Data Management and Documentation:

Managing and organizing documents, files, and databases.
Ensuring the security and confidentiality of sensitive information.
Tech Support:
 Assisting with technical issues, such as setting up and troubleshooting devices or software.
Personal Assistance:
Providing personal support, such as making personal appointments, managing personal finances, or assisting with personal projects.
Adaptability:
Being flexible and adaptable to changing priorities and tasks.
Confidentiality:
Maintaining strict confidentiality regarding the Deputy Director (Urban Planning)personal and professional matters.
Problem Solving:

Solving challenges and finding solutions to various tasks and issues.
Time Management:

Efficiently managing tasks and deadlines.
Communication Skills:

Communicating effectively with the employer and other stakeholders.
Organization:

Maintaining a well-organized work environment and schedule.
Multitasking:

Handling multiple tasks and priorities simultaneously.
Technology Proficiency:

Proficiency with office software and tools, including email, calendar apps, and productivity software.
Travel Flexibility:

Willingness to travel with the Deputy Director (Urban Planning) if required.
Professionalism:

Representing the Deputy Director (Urban Planning) in a professional and courteous manner.

Am phone banking officer assigned to Habib Bank Limited Works place HBL RHQ Phone banking officer, Investigated and resolved customer inquiries and complaints in an empathetic manner. Promptly respond to inquiries and requests from bank customers. Met all customer call guidelines including service levels handle time and productivity. Solved unresolved customer issue. Out calling the customer to check with their requirements with the banking products. Providing the customer with information about banking and insurance products. Maintained up to date knowledge of product and service changes. Managing data of all the out called customer and the services provided. Acting as a relationship manager to high net worth customers of the bank. Collecting customers personal details on customers consent in order to check customer's Eligibility on unsecured loans. help to new joiners on product note and the call handling procedures. Co-coordinating with different departments in order to provide timely services to the customer. Adhered to all confidentiality requirements at all times. Maintaining the call quality requirements. Developed highly empathetic client relationships and earned a reput

Am working on a American properties documention verification project as a Document Processing Executive
Develop the document management plan and update it, as needed.
Manage organizational documentation through the document life cycle.
Maintain organizational documents and the document management system.
Identify and investigate the need for documents of various types.
Ensure that organizational documents go through a documented and approved review-and-approval process before being stored.
Ensure that internal controls are in place and are functional.Ensure the security, accessibility, and proper distribution of organizational documents.