خلاصہ

Hard Working individual with proven leadership and organizational skills who excels at relationship building, seeking an opportunity to leverage his skills in order to multiply the achievements of the organization.

تجربہ

کمپنی کا لوگو
outlet Manager
edenrobe
دسمبر ۲۰۲۳ - موجودہ | Mian Walli, Pakistan

I was responsible for facilitating and supervising daily operations at a store at a store to make sure that employees work together effectively to make sales and contribute to outlet upkeep. I also performed as a motivated professional with strengths in supervising employees and promoting optimal customer service. Performed inventory organization, and visual merchandising. Prepared organized, and trained in product knowledge and store regulations. My special focus on the right products, at the right place, on the right time, in the right quantity at the right price. Worked  on odoo POS Software.I recruited, train, and supervise store employees also provided feedback, coaching and performance evaluations. Improved the overall performance of a outlet. Managed budgets and stock. Supervised day-to-day tasks. Ensured that safety procedures were followed. Worked on retail KPIs and most importantly handled customer queries, concerns, and complaints. I have a healthy knowledge of their product marketplace as well. Customer demand ,Articles Refilling Request, solved Shop Maintenance Issues etc

کمپنی کا لوگو
Outlet Manager
Furor
مارچ ۲۰۲۳ - نومبر ۲۰۲۳ | Mian Walli, Pakistan

I was responsible for facilitating and supervising daily operations at a store at a store to make sure that employees work together effectively to make sales and contribute to outlet upkeep. I also performed as a motivated professional with strengths in supervising employees and promoting optimal customer service. Performed inventory organization, and visual merchandising. Prepared organized, and trained in product knowledge and store regulations. My special focus on the right products, at the right place, on the right time, in the right quantity at the right price. Worked  on odoo POS Software.I recruited, train, and supervise store employees also provided feedback, coaching and performance evaluations. Improved the overall performance of a outlet. Managed budgets and stock. Supervised day-to-day tasks. Ensured that safety procedures were followed. Worked on retail KPIs and most importantly handled customer queries, concerns, and complaints. I have a healthy knowledge of their product marketplace as well. Customer demand ,Articles Refilling Request, solved Shop Maintenance Issues etc.

کمپنی کا لوگو
customer service agent
Qatar airways
جون ۲۰۲۲ - جنوری ۲۰۲۳ | Doha, Qatar

کمپنی کا لوگو
Front desk agent
جولائی ۲۰۲۰ - مئی ۲۰۲۲ | Mian Walli, Pakistan

Front desk Receptionist
• Proficient in customer service .
• Good team player
• problem solving skills
• Manage moments of stocks
• handling staff, Answer all queries from head
office and from other outlets
• update excel sheet regularly
• check inventory
• train and evaluate others
• provide constructive feed back
• good command on outlook, RMS , bigant
software
• collaborate with sale ,operations team.
• invoicing , responsibility on cash counter.
• hands on experience with supply chain
management system (CMS) And also
experience on Retail management system (RMS).

تعلیم

Federal Urdu University of Arts, Sciences and Technology
بیچلرز, , BSCS‎
Computer Science, Computer, Hospitality
CGPA 3.1/4
2018
Federal Urdu University of Arts, Sciences and Technology
ماسٹرز, بیچلرز ان ٹیکنالوجی, BCS‎
Communication Networks, Programming
CGPA 3.1/4
2018
icb college g6/3 islamabad
انٹرمیڈیٹ / اے لیول, , I.C.S‎
فی صد 66%
2014
Al sufha model school mianwali
نان میٹرک, Matric in Science‎
مکمل
2012

پیشہ ورانہ مہارتیں

ابتدائی Ability to Maintain Professionalism
ابتدائی Ability to Promote a Positive Image of the Bank
ماہر Active Listening
متوسط Administration Knowledge
متوسط Aseptic Technique Knowledge
ابتدائی ATS Knowledge
ماہر Branch Support
ابتدائی Business Development
ماہر Client Dealing 
ماہر Client Relationship
ابتدائی Client Relationship Management
ابتدائی Communication and Interpersonal Skills
ماہر Communication Skills
ابتدائی Cooordination Skills
ماہر Customer Care Representation
ماہر Customer Focused
ابتدائی Customer Relationship Management
ابتدائی Customer Service Skills
ماہر Customer Services
ابتدائی Handle Stressful Situations
ابتدائی HTML
ابتدائی Lead Generation
ماہر Manage Client Relationships
متوسط Market Knowledge
ماہر Microsoft Excel
ابتدائی Microsoft Office Suite or Similar
ابتدائی NOC
ابتدائی Official Tasks Handling
ماہر Pressure Handling
ماہر Problem Solving
ماہر Relations Management
ابتدائی Relationship Building
ماہر Relationship Building Skills
ماہر Relationship Management
ابتدائی Reporting Skills
ابتدائی Representation Skills
ابتدائی Risk Management
ماہر Sales Management
ماہر Team Player
متوسط Telemarketing Skills
ماہر Time Management 
ابتدائی Transaction Management
ابتدائی استراتيجيات مبيعات الحسابات

زبانیں

متوسط انگریزی
ماہر اردو
ماہر سرائیکی