خلاصہ

Working as Customer Relationship Manager in Tracker company

I have good experience of Customer services & complaint handling and resolving, Multi Tasking, Call center calls quality evaluation

تجربہ

کمپنی کا لوگو
Control Room Head
Edrive Technology
جنوری ۲۰۱۵ - موجودہ | Lahore, Pakistan

+5 Years experince in customer service industry 
Served various post (Customer service Representative, Recovery Coordinator, I.T Coordinator, Customer Relationship Manager & Call Center Head)

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان کامرس, ‎
Commerce
2011

پیشہ ورانہ مہارتیں

ماہر Accounts / Manager
ماہر Active Listening
ماہر American Incessant
متوسط British Accent
متوسط Call Center Development
ماہر Call Center Sevices
ماہر Call Controls
ماہر Client Engagement
ماہر Committed to Customer Satisfaction
ماہر Committed to Customer Services
ماہر Complaint Management, Staff Management
متوسط Composition Knowledge
متوسط Cooordination Skills
ماہر CRM Command
ماہر Customer Analysis
ماہر Customer Care Knowledge
ماہر Customer Commitment
ماہر Customer Contact Skills
ماہر Customer Interaction Management (CIM)
ماہر Customer Relationship
ماہر Customer Satisfaction Management
ماہر Customer Serve Skills
ماہر Customer Support
ماہر Database Management 
ماہر eCommerce Account Handling
ماہر English Communicatio
ماہر English Communication
ماہر Excellent English Writing Skills
ماہر Export Management
ماہر Flexibility
متوسط Fluetn in English
متوسط Human Rescource Management
ماہر Inbound Lead Generation
ماہر Listening to Customer Skills
ماہر Listening to Customers
ماہر Marketing Communication
ماہر MS Desktop Customer Service
ماہر Office Management
ماہر Oral and Written Communication
ماہر Phone Handling
ماہر Pressure Handling
ماہر Proble Solving Skills
ماہر Process Operations Handling
ماہر Proposals Writing Skills
ماہر Receptionist Duties
ماہر Relations Management
ماہر Relationship Management
ماہر Representation Skills
ماہر Spreadsheet Navigation
ماہر Stock Management

زبانیں

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