Highly accomplished Project Manager and Business Analyst specializing in Electronic Medi-cal Records (EMR), Enterprise Resource Planning (ERP) Solu-tions and Analytics with deep understanding of business pro-cesses, functional & technical knowledge, solution integra-tion and quality assurance.
Excels at developing and moni-toring project schedules and work plans to ensure on time and within budget project com-pletion. Skilled at creating pro-cess and procedure documenta-tion and overseeing the maintenance of account-wide documentation. Adept at en-suring ongoing process capabil-ity and managing changes re-quired to meet and exceed the expectations established with-in projects.
Exceptional presentation, com-munication, leadership and in-terpersonal skills.
Worked for Sitronics Telecom Solutions as the Project and Business Development Manager, bringing in new customers, developing marketing and customer strategy, managing and coordinating projects.
Worked as a CSR for multiple campaigns including lead generation and sales.
Conducted over the counter Mobile phone retail sales as a part time job while completing A-levels.
Worked as an intern in the IT department as part of the schools work experience program.