-Managing retail outlets in all respect of construction, maintenance and other routine issues, complying with strict safety procedures & collaborate with external partners like contractors and vendors.-Carry out the initial site surveys for cost estimates/BOQs .-Provide technical solutions in respect of maintenance repairs, overhauls, and failure diagnosis and ensuring that preventative maintenance is carried out as per the set schedules.-Advising dealers on technical and regulatory obligations and ensuring that contractors and dealers adhere to the company HSEQ requirements. Conducting quality inspections of maintenance work to ensure compliance with company standards.-Updating and maintaining technical and assets data (documents, drawings, inventory, equipment data, approvals etc).

-Served as the primary product expert throughout the sales process. This included educating the customer and other stakeholders on products, responding to RFIs/RFPSs and addressing the product & cost components of tender processes.-Ensuring the product-related components of the contract were properly transferred to the Deployment Team upon contract execution. -Cost estimation/BOQs working of installation material.-Lead a team of 3 persons to execute contracts. Restructured the department working mechanism which led to 10% increase in annual sales. Maintained existing repository of products.-Interact and communicate with OEM, vendors and support resources. Communicate with cross functional teams to ensure successful and timely completion of customer requirements.

-Preparing relevant service offers according to customer needs, implementing promotional actions, responding to calls for tenders/RFQs. -Led my team in terms of continuous progress, quality, deadlines, costs, productivity & safety. Managing, monitoring & planning technical team visits to install, inspect, maintain & repair machinery at client's site and ensure highest level of customer satisfaction. -Ensured maintenance of machines in accordance with the standards prescribed by the manufacturer and the customer's contract & steer the purchases made in the department and to manage the relationship with the concerned suppliers.-Ensuring the availability of on-site parts necessary for the maintenance and repair. Maintained existing repository of products & all spares and consumables parts.

Studied standard operating procedures & working of equipment regarding automation, Programmable Logic Controllers (PLC), Distributed Control Systems (DCS), Universal Motor Controller (UMC), Motor Control Center (MCC), Chemi Thermo Mechanical Process (CTMP), Electrical Drives, Motors, Starters, Valves, Encoders, Load Cells), Cable Sizing, Zones in Control Systems, Hazardous Areas Classification, Ingress Protection. Trainings on software usage like SAP (System Analysis & Program Development), WIS (Web Inspection System), Profilematic, & Networking.