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خلاصہ
2 Years Experience related to Telecom & Solar industry in Technical & Business Operations Department.
• Experience on ZTE Equipment SF011
• Experience on NEC Ipasolink Microwave (1+0, 1+1 SD)
• Completely aware with ZTE indoor and outdoor equipment.
• Commissioning and configuration of IDU(0.6, 1.2 and 1.8).
• CRM (Oracle Based)
• MAXIMO Network Inventory (IBM Based)
• SIEBEL CRM (Oracle Based)
• BI publisher(Reporting)
• SAP (ERP)
• MS Based Applications(Word, Excel, PPT)
• MS Project Planning
• Ipaso link(Microwave)
پراجیکٹس
تجربہ
BSS Engineer
• Execution of BSS & transmission activities on BTS Rollout sites , MW Repeater sites.
• Execution Microwave transmission activities related to Access network
• Execution of RET deployment on BTS sites.
• Execution of RMS deployment on BTS/Hub location.
• BTS sites Pre ATP, Audit.
• To maintain HW quality installation , commissioning.
Management Associate Business Operations & Engineering Coordination
Worked as Management Associate , for PTCL HTR . Since March 15th 2016 –March 14th 2017
(Business Operations 1st Six Months)
• Physical Inspection of Technical Equipment from Exchange to Subscribers location & maintenance Outside Plant. (Access Network Health Check)
• Maintenance & joiting of underground Cables as well aerial cables
• Faults Management, Order and Resource Management in CRM (Customer relationship Management, Oracle Based) and Maximo (IBM Based)
• Customer Dealing
• Meeting sales Target regarding DSL and also recovery from defaulters.
• Reduce churn rate through ensuring & providing better quality of service & also by win backs.
• Managed staff comprises on CPEI & CSR.
• DSLAM Back End Support
• Daily Business Development activities (PSTN, Broadband and IPTV Services)
• SAP (Procurement)
• Outages Monitoring and Escalations
• Routine Reporting
• FSP Failed Stuck Orders Clearance
.
(Engineering Co-ordination 2nd Six Months)
• DP’s Creation in CRM
• Double up Package Performance Region Report
• Regional Data Compilation of Dry Pockets & MSAGs Projects Sales Performances
• NE’s Creation of Access Network in CRM Related to Projects 16026,16027,16056
• Records Accuration of Exchanges up to DC & Dp level in maximo online.
• SR’s Wrong Assignment Anomalies Clearence
• Workforce Updation in case of Transfers.
• Joints, Manholes & Handholes GIS Coordinates (lat,long) Regional Report Compilation
Sales Engineer
• Travelling to visit Potential Customers & Presenting Products
• Calculating customer Requirements & system Designing
• Calculation of Customer Quotation.
• Providing after sale Services to valued customers
