Result driven HR and Admin Coordinator with an experience of managing Human Resources, administrative function and other project based tasks. I am seeking to utilise my coordination and HR skills of Talent Acquisition, Employee Relations and Office Management to enhance organisations operational efficiency. Committed to foster a positive work environment, streaming processes, timely executing projects and implementing best practices to drive organisation factor.

Currently working as a Traveler Counselor in Sales Support Department of Airblue. Had also worked at the Airport Airblue Office.

Making monthly Sales report and Sector analysis
Reinforce compliance with Dubai National Air Transport Association and Dubai Authorities
Making flyers and circulars to inform agents regarding any Airlines Policies updates regarding Baggage Handling Services BHS etc.
Assisted customers with special needs and quickly addressed and resolved customer complaints
Handling Cash and maintain sheets and employee ticket records
Providing Assistance to CRE's in maturing agents demands and completing sales targets.
Field incoming calls, greet customers, answer travel inquiries process reservations assign seats.
Arranging flight and providing assistance to the misguided or offloaded passengers during flight delays, overbooked and cancelled flights.