خلاصہ

To acquire a position with an organization that offers career growth and work in a competitive and challenging environment, and to fully utilize my professional and academic skills to pursue a challenging and rewarding career.

تجربہ

کمپنی کا لوگو
Customer Success Manager
VCPK
فروری ۲۰۲۳ - موجودہ | Lahore, Pakistan

Serving as the welcoming face for patients.Proficiently managing high-volume phone lines.Accurately transcribing for dermatologists, orchestrating seamless appointment scheduling.Meticulously validating patient information and insurance details.Swiftly processing payments, and executing various administrative duties with finesse and effectiveness.

کمپنی کا لوگو
Customer Success Specialist
Live Chat WorldWide
اگست ۲۰۲۱ - جنوری ۲۰۲۳ | Lahore, Pakistan

Enter Description

کمپنی کا لوگو
Resource Executive
Axis / Matrix Solutions
جون ۲۰۲۱ - جون ۲۰۲۱ | Lahore, Pakistan

Our aim is to provide the highest caliber of staff at competitive prices with a service that is friendly, professional, and efficient.
■ We operate a National Recruitment Centre ensuring your needs as a candidate or client are met.
■ We are a corporate member of the REC (Recruitment & Employment Federation) with all the appropriate guidelines, verifying exceptional standards.

کمپنی کا لوگو
Email Support Executive
Mind Bridge
اگست ۲۰۱۸ - اکتوبر ۲۰۱۹ | Lahore, Pakistan

Give immediate and accurate responses to clients by providing clear and concise responses based on the knowledge and processes shared.

کمپنی کا لوگو
Support Officer
Soneri Bank Limited
فروری ۲۰۱٦ - جنوری ۲۰۱۸ | Lahore, Pakistan

Liaison with the branches to obtain information and documents required to prepare recommendations / approvals of Rescheduling/Restructuring/Settlement A/cs.
To prepare MIS report for effective monitoring of impaired portfolio and review of Head Remedial & Management Group.
Coordination with the Head RMG in his daily routine task,.
Dealing Human Resource matters of the department.

کمپنی کا لوگو
Customer Service Representative
Pakistan Telecommunications Limited
جون ۲۰۱۵ - جنوری ۲۰۱٦ | Lahore, Pakistan

Dealing with customers over the telephone.

تعلیم

Virtual University of Pakistan
ماسٹرز, ماسٹرز ان سائنس, MS.c mass communication‎
Electronic Media
CGPA 3.1/4
2018
University of the Punjab
بیچلرز, بیچلرز ان آرٹس, bachelor‎
Journalism, Education
فی صد 48%
2015
Government College University
انٹرمیڈیٹ / اے لیول, فیکلٹی آف آرٹس, F.a‎
Education, Journalism
2009

پیشہ ورانہ مہارتیں

متوسط Conservation Awareness
ماہر Customer Service
متوسط Email List Management
ماہر Health Care
متوسط Lab Knowldge
ماہر Patient Appointment Scheduling
متوسط Record Keeping
ماہر US Healthcare

زبانیں

متوسط پنجابی
ماہر انگریزی
ماہر اردو

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