Managing Business Operations in Pakistan.

After holding two position as Customers Service Center(CSC) Manager as well as Country Business Coordinator, I was responsible for the smooth business operations related to Global WU remmittances,WU esclation of issues,WU Globally Commication,Business expansion support to COO,Training to FLA,s, handling WU Marketing projects and customers quries and solve their issues, guide FLA,s in D2D business, AML&KYC policies of the Western Union and money transfer regulations of State Bank of Pakistan.Lead CSC team,advice and act like a bridge between Upper & lower management.

As a personal coordinator to the Chief Operating Officer, I was engaged in routine clerical and administrative function such as arranging conferences, business meetings, call handlings, scheduling appointments and travel reservations for office personnel.Organizing and maintaining the business record and electronic files, and providing information based on current Data/Calculations for decision making.

As a Network/Branch Coordinator, I was an authorized WU agent portal operator to send money from Pakistan to rest of the world.Coordinate with 140 branches of Ravi Exchange Co. and assist FLA,s in WU issues.