·Manage a timely COD deliveries with daily cash submission and reconciliation to the relevant department.
·Managing all business projects effectively  while providing required support.
· Managing 100% implementation of standards operating procedures (SOP) and strict compliance with policies and procedures.
. Working with multiple customers at the same time. Responding to all customers complaints or query in an efficient manner. 
. Managing a staff management.
. Mangeing a customer complaints and resolve day end.

Arrange and paid supplier within specified agreement terms. Maintained inventory levels established by guidelines to meet customer needs. Provide excellent customer care through prompt complaint resolution and quality service. Check invoices from suppliers against physical stocks record to identify discrepancies. Maintain effective stock management and merchandising using EPOS system. identified high demand and out of stock items for replenishment.

Duties & Responsibilities are mentioned below:


 


Monitor the sales floor of a business. They walk the aisles, ask customers if they need assistance, and take inventory. They may also \\\"front\\\" or tidy up the store displays, create new displays and merchandise the goods so that they show the best possible presentation.


 



Maintains company standards and guidelines around product flow, customer service and visual displays.


Performs daily store activities such as opening and closing procedures which includes monitoring attendance, and activating security systems.


Manages retail staff, including cashiers and people working on the floor.


Ensures pricing is accurate.


Ensures standards for quality, customer service, health and safety are met.


Manage different departments within the store.


Handles customer questions, complaints, and issues.

Working with multiple customers at the same time.
Responding to all customers complaints or query in an efficient manner.
Ensure implementations of processing SOP. Ensuring the efficient running of administration and office procedures.
Working with other department to cooperate logistic with company procedures and operations.
Monitoring full province and also visiting allied station to solve problem and their complaints.
Manage the day to day performance of order fulfilment delivered return shipment and confirmation shipment undelivered shipment.

Receiving of raw material from Head Office and from the approved supplier through different logistic forwarding companies. Material deals in News , print reels, Print chemical, Lubricants, Belt of Machine, Silver Plates etc. 
Preparation of purchase indent every month to procure-purchase the inventory item for production and general, Stationary, laser camp, Electrical item requirement of the company.
Receiving of Stock from the suppliers with supporting documents PO, DC, invoice etc inspect the good and then prepare GRIR-GRN for payment purpose. 
Receiving of daily waste useless material from the production and other departments on MRN form and maintain it in Disposal Ledger-Oracle disposal sections.
Receiving of production items in container LC wise and place in the specific place and issue to production department to on stock issuance card .