Over ten years’ experience as Computer Operator, providing variety of services, including Computer operations support, system monitoring, application troubleshooting.
wherein troubleshooting capabilities will resolve hardware issues. Maintain computer peripherals and ensure systems run smoothly.
Recognized and diagnosed hardware and software failures while performing troubleshooting.
Solved minor/major issues related to hardware and computer peripherals.
Documented reports of malfunctions, hardware replaced and repairs done.
Created back up of Organization database, as protection from hardware failure or data loss.
Maintained and updated Organization’s systems and hardware to avoid system failure.
Discussed complaints and needs with employees to assess actual requirements.
Informed clients of required up-gradations and purchases.
Ensured proper quality of newly installed hardware.
Installation & Troubleshooting of Computers, Internet Networking, Typing Letters & Creating Presentation, Playing Multimedia