Trouble shooting of computer Hardware and software desktop computers and Network administration Maintaining filessetting up network infrastructure and maintenance.

Implementing Browse Gate, Wins Proxy & Proxy Server
Provide professional Helpdesk Support to operations and management staff
Configure and prepare systems based on defined standards and specific application requirements
Provide solutions and fixes via telephone or visiting and RD services users
Assist with problem isolation and technical escalation
Troubleshooting, labeling of network and perform inventory tasks
Perform Call Management and reporting functions.

Managing e-mail accounts, Anti-spam and Virus protection.
Setting up user accounts, permissions, passwords and data sharing among the employees.
Providing training and technical support for users with varying levels of IT knowledge and competence.
Planning and implementing future IT developments and undertaking project work.
Keeping internal networks running, monitoring the use of the web by employees and monitoring network usage.
Maintaining company website, website security and time to time backup.
Installing, Supporting, maintaining and troubleshooting servers, hardware and software infrastructure.
Ensuring the most cost-effective and efficient use of servers.
Analyzing and resolving faults, ranging from a major system crash.
Ensuring that all IT equipment complies with industry standards.
Suggesting and providing IT solutions to business and management problems.

Managing e-mail accounts, Anti-spam and Virus protection.
Setting up user accounts, permissions, passwords and data sharing among the employees.
Providing training and technical support for users with varying levels of IT knowledge and competence.
Planning and implementing future IT developments and undertaking project work.
Keeping internal networks running, monitoring the use of the web by employees and monitoring network usage.
Maintaining company website, website security and time to time backup.
Installing, Supporting, maintaining and troubleshooting servers, hardware and software infrastructure.

Maintain existing network and improve as required.
Administration of firewall, switches and routers.
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
Assign and review the work of systems analysts, programmers, and other computer-related workers.
Provide users with technical support for computer problems.
Maintain Physical connectivity LAN and Wireless Connectivity WAN.
Maintain and troubleshoot Point to Point Wireless Link (P2P).
Manage Network tasks including deployment/switching and Routers.
Established Network Infrastructure including Network Layer, Domain. etc.
Ensure All the devices and on UPS and backup time of UPS is sufficient
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Monitor IT Hardware performance.
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
Perform data backups and disaster recovery operations.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Maintain and repair technological equipment (e.g. routers) or peripheral devices
Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
Manage security options and software in computers and networks to maintain privacy and protection from attacks
Perform regular upgrades to ensure systems remain updated
Troubleshoot system failures or bugs and provide solutions to restore functionality
Arrange maintenance sessions to discover and mend inefficiencies
Keep records of repairs and fixes for future reference

nternal networks running, monitoring the use of the web by employees and monitoring network usage.
Maintaining company website, website security and time to time backup.
Monitoring and maintaining computer systems and networks.
Ensure to backup organization data backup
Replacing parts as required Maintains records
Repairing equipment and providing daily support for computer network users.
Analyze and manage hardware, software & connectivity requirements across the organization
Develop and implement policies and procedures for systems operations and ensure accuracy, continuity, safety and availability of information across the organization
Troubleshoot all technological issues and propose solution
Provide technical assistance for staff for all PC hardware, software and associated peripherals.