I have progressive experience of working at a call center while effectively managing customer services on behalf of our clients. I have an experience in the direct marketing and public dealing. I am looking forward to a job in a challenging and healthy work environment where I can utilize my skills and knowledge for organizational growth
I used to do content writing on different platforms like Blogger, Medium, and also do it as a freelancer in my free time. I usually write on different topics like Information, Technology, Social Issues including Tech Reviews.
I have even started content writing to find out the market needs and requirements and I do complete research before writing informative content.
To receive and co-ordinate all sales enquiries in line with the company sales process
To ensure all the quote and associated files are linked to an enquiry
To follow up sales activities with clients and potential clients
To chase and analyze the reasons for failure to turn an equity into a new order
To monitor company sales KPIs and sales performances
I have to arrange the meetings for the clients.
I have to pitch and convince the clients to learn and invest in the Forex Industry.
I have to be updated with the news relating to commodities and currencies and economic conditions which can cause ups and downs in the market.
I have to update my clients with the risks so they can manage where to invest in the market, so they can enjoy a piece of cake without getting any hassle or risk in such a market.
My work is to reduce the risk of the clients investment so they can earn a good amount of profit with less risk of loss.
I had joined the company as the team leader and i had to lead my team to bring the good sales and to deal with the customers to educate them about our services and later facilitate them with the services we were providing.
Beginning as the Customer Services Representative (CSR), I was tasked to manage team of new recruits and train them. I am responsible for the quality of the services offered to the clients by my team of five CSRs. My team's performance was rated as one of the best consistently for two consecutive quarters.