I am a IT engineer highly responsible, creative, with initiative and punctuality, I responsibly assume the challenges and goals that the organization assigns me, adaptability to change, staff management, ability to work in teams, ability to work under high pressure, as well as to solve problems efficiently and achieve productivity goals set by the company and my work group. Experience of working in Dubai.
• Windows OS installation, assembling, hardware up gradation troubleshooting
• Windows maintenance, dual booting, upgrade & update the windows
• MS outlook configuration
• Disk Management, partitions
• Network printer installation, troubleshooting and antivirus virus protection & update
• Scanner configuration & troubleshooting.
• Troubleshooting of hardware, OS and Office Automation
• Routers/Switch and TCP/IP Configuration and troubleshooting
• Remote desktop and remote assistance
• Servers Installation and troubleshooting
• Sharing folder, sharing devices & printers.
Configure antivirus software to fully protect IT environment.
Monitor the performance of the computer systems and address issues as they arise.
Provide technical support for software reconfiguration to aid in function customization.
Test software performance throughout the desktop network to ensure peak performance.
Install computer hardware and software on desktops to keep versions current.
Initiate and complete Microsoft Windows server operating system updates.
Network with LAN/WAN and active directory.
Training end users on functions of hardware and usage of new software applications.