• Manage field office/s in respective districts tehsils, if desired by the management and ensure their visibility for target audiences through use of appropriate means of communication tools such as sign boards, banners, posters etc.
• Follow protocols for office management under the guidance and support of the Program officer at PSPA
• With support and coordination of PHCIP-PSPA office at Lahore, equip office with necessary supplies, IEC material and other requisites needed for smooth functioning of the office.
• Work as a principal support staff with Additional Director Field Operations, PHCIP to assist in whole range of program  management functions including coordination, implementation, monitoring, and quality assessment of activities at the field level for the PHCIP in particular, and PSPA’s interventions in general.
• Manage day to day activities and administration of the project activities at district and local level.
• Represent PHCIP team in District Coordination Committees (DCC) meetings and other local level coordination meetings.
• Liaise with implementing partners and field offices of Implementing Agencies (Health and Educations Departments), the District Coordination Committees, and any consulting firms contracted under the project, in respective districts to keep abreast of progress of the project interventions.
• Work closely with PHCIP Project Directorate and the M&E Operational Review firm hired under the project to ensure careful monitoring of project operations.
• Manage relationships with relevant stakeholders/partner organizations including, Government departments at local levels, project beneficiaries, community and local organizations etc.
• Identify project implementation bottlenecks and conflicts at the field level, communicate these to the project management, and take appropriate measures in consultation with the management.
• Support Grievance Redressal Mechanism as per the guidelines provided in the Operations Manual with focus to ensure complaints are recorded, reported and resolved, and also assist in ongoing review of GRM
• Attend and/or deliver/participate in training events conducted on PHCIP/other local level initiatives of PSPA.
• Develop district level Monthly/Quarterly Work Plans with clear indication of list of activities and milestones to be achieved.
• Prepare progress reports on a monthly basis, or more frequently, as desired by the management.
• Ensure dissemination of IEC and publicity material at the district and tehsil level.
• Travel regularly to partner districts or PSPA HQ for individual meetings, events and project related activities/trainings.
• Undertake random field visits to project sites to oversee/facilitate project activities.
• Accompany PHCIP-PSPA staff to project sites during their field visits.
• Maintain proper record of IEC and publicity material before and after its dissemination and distribution.
• Maintain project documents, progress and monitoring reports, photographs, emails and other official letters for reference.
• Perform any other tasks assigned by the management.

Responsible for designing project LFA, monitoring framework, indicators, and developing an M&E protocol depicting M&E procedures and tools for assessing the impact of various project components.
Ensuring management of MEAL activities under projects/ programs and their burn rate
Produced monitoring reports as per needs and requests whose recommendations will contribute to measuring and improving the quality, the efficiency, and the relevance of program intervention in Pakistan
Analysed bi-annual and annual reports and produce a synthetic and analytical progress report to guide management decision-making
Effective implementation of programs and compliance with donor requirements, including a budget, financial requirements, partner agreements & implementation, and work plans
Participate in the development and review of statements of work for monitoring assignments, baseline, evaluations, and special studies in accordance with standards
Conducting GMI of groups at the community level
Developed data collection plans, data collection instruments, and schedules
Supervise the data collection efforts of the project team and consultant including, the adequacy of data collection instruments, the feasibility of data collection plans, the timely collection of data (including surveys), and the quality of data collected
Conduct primary data collection, including interviews, surveys, and focus groups
Support the organization in proposals and report writing ensuring the quality, accuracy, and update of information provided
Ensure the implementation of a management information system (MIS) at the district level to provide information on the project’s progress, effectiveness, and efficiency
Undertake regular visits to project sites to physically monitor the implementation and share field reports with findings and agreed points of action
Assure timely and adequate flow of project progress reports to the donors and other concerned stakeholders.
Document most significant change and lessons learned studies from the project through interacting with project staff, partners, associates, and communities including men, women, and children.
Establish and enhance effective accountability mechanisms, and make sure that all staff at all levels, including Partner and senior management, fully understands and promotes accountability in general.
Develop TORs for consultants, and work with the Human Resources team to identify, interview and select suitable short-term team members.
Organize and oversee project baseline study, data collection, and final evaluations according to the approved terms of reference for delivery of the high-quality product.
Facilitate cross-program learning through joint review and planning meetings with other departments.
Led the process of planning, development, implementation, monitoring, and evaluation  of programs keeping in view memorandum of understanding and agreements signed with partner organizations/donor agencies viz-a-viz organizations’ policies, Rules, and Procedures
Develop/promoted and implemented organizational policies and procedures in terms of engagement and management
Development and implementation of Quality Assurance and Accountability mechanisms across the organization

Studied organizational environment, organizational needs and designing HR standard operating procedures accordingly as consultant by applying various tools.
Intricately involved in the Company’s start up and growth
Demonstrated work performance and dedication. Having progressively responsible experience providing an efficient and responsive high – level administrative and advisory support to top executives
Led the process of planning, development and implementation of HR needs according to  programs by keeping in view memorandum of understanding and agreements signed with partner organizations / donor agencies viz-a-viz organizations’ policies, Rules and Procedures.
Develop/promoted and implemented HR and Administrative policies and procedures in terms of engagement, management and costing of partnerships.
Developed capacities and provided needed expertise to HR staff and other organizational units in related themes.


Looked after co-ordination, administration and operational aspects of human resource.
Designed and transparently implemented policies and procedures across various business functions related with human resource and administration in accordance with labor of land.
Drafting Letters / Memos (Appointment Letters, Normal letters, Warning Letters, Promotion Letters, Appreciation Letters, Transfer Letters…). In addition to arranging conference calls and supervising other clerical staff I handle more complex responsibilities such as reviewing incoming memos, fax and reports in order to determine their significance and to plan for their distribution.
Ensured effective HR management by ensuring quality selection process, schedule applicant for interview, correspondence with the successful applicant, reference check, inviting the applicant to join, orientation and job placement in coordination with Programs Manager.
Developed, conducting and tracked quarterly, bi annual and annual review of all employees’ performance.
Ensured proper human resource development by proper 360 degree performance management, training need analysis and getting regional staff trained in accordance with their needs.
Ensured facilitation for knowledge building and knowledge sharing by sharing synthesis of HR best practices, HR issues and sound contribution to knowledge sharing.
Built and developed HR functions to ensure the successful delivery of business plan.

Develop/promoted and implemented organizational policies and procedures in terms of engagement, management and costing of partnerships.


Developed capacities and provided needed expertise to program staff and other organizational units in related themes.


Monitored the management of project and activities carried out by the members of his/her team and their donor agencies in order to obtain the expected results in terms of objectives, schedules and budgets.


Identified the gaps in planned and actually done activities and ensuring the compliance by necessary administrative follow up


Facilitated the evaluation and monitoring mechanisms for Project in accordance with the requirements of each funding agency


Worked closely with partners and line departments regarding projects and organizations policies in accordance with organizational guidelines and MEAL Standards.


Supported the MEAL-unit to ensure timely, effective and high-quality services in regard to MEAL at project and program level.


Coordinate capacity building for partners on any new templates, tools and/or methodology introduced by Donor or Programme Implementation Unit (PIU)


Developed Quality assurance and Accountability mechanism; follow-up on CRM functionality during field visits, review CRM database during data audits


Collected case studies and success stories to capture learning and effects of project intervention on community.


Produced accurate data sheets and high-quality reports for quarterly reporting to donor on specified dates and timelines.

Demonstrated work performance and dedication. Having progressively responsible experience providing an efficient and responsive high – level administrative and advisory support to top executives
Led the process of planning, development and implementation of HR needs according to  programs by keeping in view memorandum of understanding and agreements signed with partner organizations / donor agencies viz-a-viz organizations’ policies, Rules and Procedures.
Develop/promoted and implemented HR and Administrative policies and procedures in terms of engagement, management and costing of partnerships.
Developed capacities and provided needed expertise to HR staff and other organizational units in related themes.
Looked after co-ordination, administration and operational aspects of human resource.
Designed and transparently implemented policies and procedures across various business functions related with human resource and administration in accordance with labor of land.
Drafting Letters / Memos (Appointment Letters, Normal letters, Warning Letters, Promotion Letters, Appreciation Letters, Transfer Letters…). In addition to arranging conference calls and supervising other clerical staff I handle more complex responsibilities such as reviewing incoming memos, fax and reports in order to determine their significance and to plan for their distribution.
Ensured effective HR management by ensuring quality selection process, schedule applicant for interview, correspondence with the successful applicant, reference check, inviting the applicant to join, orientation and job placement in coordination with Programs Manager.
Developed, conducting and tracked quarterly, bi annual and annual review of all employees’ performance.
Ensured proper human resource development by proper performance management, training need analysis and getting regional staff trained in accordance with their needs.
Ensured facilitation for knowledge building and knowledge sharing by sharing synthesis of HR best practices, HR issues and sound contribution to knowledge sharing.
Built and developed HR functions to ensure the successful delivery of business plan.
Developed new HR business plans and reviewed the implementation of existing plans on quarterly, semi annually and annual basis and presented them to Chief Executive, Board of Directors and sometimes to donors.
Ensured participation of HR team in job fairs, developed connections with universities to have a strong connection with alumni.
Developed liaisons with HR networks to have discussions on innovations and best practices.    
Lead the organizational logistics and procurement process including auction, tendering.
Managed/drafted clients’ (vendors, banks, local organizations, trainers, consultants and etc) professional service agreements.
Worked as gender focal person and institutionalized it in order to streamline gender sensitivity throughout the systems.

Preparing Job Advertisement
Maintaining Employees Record and their files
Preparing the Clearance of employees for payroll
Experience of recruitment process, screening, interviewing, hiring and retiring of employees
Planning for availability of staff as and when required
Orientation and placement
Training and development
Appraisals of employees
Resolving issues related to Human Resource
Experience of Training Need Analysis and arranging trainings for employees
Preparing monthly, quarterly, bi annual and annual reports.
Experience of maintaining vehicles and maintain their records
Facilitating staff in their matters
Experience of Procurement
Arranging sitting facilities for staff
Logistic coordination
Supervision and updating office records (Visitors, telephone, dispatch and reception of post mail)