prepare reports at the end of the shift including staff control, food control and sales
create and execute plans for department sales, profit and staff development
maintain high standards of quality control, hygiene, and health and safety
check stock levels, order supplies and prepare cash drawers and petty cash
recruit, train, manage and motivate staff

Worked as a Supervisor and look after the the duties that assigned.
Operate POS cash register for thrift store.
Advise customers on purchases and provide excellent customer service.
Developed reputation for prompt efficient service with high level of accuracy.
Answer telephones, set up accounts, post invoices, prepare routine billings, and file cashiering documents.
Perform miscellaneous job-related duties as assigned.

Utilized proprietary software for entering customer information into a computerized database.
Maintain clean and orderly checkout areas.
Resolving customer complaints.
Keeping balance sheets of amounts and numbers of transactions.
Handling and counting cash.
Processing payments.
Recording purchased items.
Make sure about the profitability by balancing service with costs.
Encouraged guest’s satisfaction for steady business.
Provide training and advice for servers to maximize the performance level.
Providing customer care service though telephone. Determine orders accurately. Ensure the completion of orders in due time.
Supported efficient accounting executives and maintained open files to make sure utmost customer satisfaction