I am a Software Engineer having 4 years of extensive hands-on experience in ERP Support (Sidat Hyder Financials), Point of Sale (Omega POS, Easy Resto POS & G5 POS) Administration, Inventory, Back Office & Inventory Support, IT Support, Application Support, Client Support, Software Installation Support, Database Administration (Oracle 9i, 10g, 11g, SQL Server 2000 – 2014, Sybase), Functional Testing, Training, Implementation, Deployment and Releases up gradation. It includes technical as well as management skills. I am a strong believer in project delivery and attaining success in challenging tasks with a passion to explore the new horizons of modern days Technologies and Architectures.
• Implementation of Point of Sale in Restaurants(Front Office, Back Office & Inventory)
• POS Support (Omega POS, Easy Resto POS and G5 POS), Client Support to Provide Solutions of Client's issues
• Checking and Verifying daily and monthly Reports, Supplier’s account monthly statements verification
• Inventory/Stock Management, Stock In/Out, Stock adjustment, Ordering for new stock
• Sales, Purchase & Inventory Modules Administration, Recipe Management
• Cost Control Management, Making new suppliers with better quality and less Price
• IT Support, Trouble shooting, Disaster Recovery Services, CCTV Administration
• Manage Website and other Software working in Restaurants and other Businesses
• Meeting with new Contractors, Vendors, Suppliers, doing agreements and Approve the Invoices and Contracts
• Manage Software Licenses, Contracts and follow up from Contractors, Vendors, Suppliers
• Manage All Teams of Office (Restaurants & SPAs), Solve their issues of Salaries, Overtime & Schedule
• Register Organization with other UAE Govt. Sector Organizations as Vendor, Supplier or Contractor
• IT Support, Trouble shooting, Disaster Recovery Services
• Technical Support, Client Support to Provide Solutions of Client's issues
• Sidat Hyder Financials Application Installation and Support
• SQL Queries writing using SQL Developer, PowerBuilder
• Manage Hardware, Applications and Databases Communication Network, ODBC & Net Manager Configuration
• Database Installation and Administration of Oracle 8i, 9i, 10g, 11g
• Database Installation and Administration of MS-SQL 2000 to 2014 and Sybase (Backup and Restoration as well)
• Databases backup and restoration using Data Pump and Imp/Exp for all users data residing on the server
• Give support to clients via calls, emails, remote access (Teamviewer, AmmyyAdmin) and visit to clients’ offices
• Manage Software Licenses, Contracts and follow up from clients' regarding agreements and Invoices
• Software Implementation, Deployment, Release & Build Management
• Migration to new software versions and Integration of software patches
• Functional Testing of Tasks, Defects, Features in new Builds and Releases
• Manage Team, Maintain Clients’ profiles
Major Clients:
Attock Oil Group of Companies. Rastgar Engineering, Sadiq Brothers Group, Jadeed group, Wi-Tribe, Capital Marketing Services, Pakistan Mineral Water & Bottling Plant Ecopack, Amrat cola, ZRK Group, Global Pharmaceuticals, Pakistan poultry, SNL Pakistan, Lafarge, Premier Group of Companies, Khushali Bank, NRSP Bank, Nayatel
Conversation with clients, solve the issue of clients, IT support, Manage Website, Manage Network, System Trouble shooting, Software Installation, Server optimization, Maintain periodic backups for all databases residing on the server
Part Time Evening Job