JOB SUMMARY:
Deep Coordination with DSC / Operations / IT / Sales & Accounts team, the HUB Supervisor position is in functional to responsible all HUB operations related activities being held in HUB. such as day to day sales Vs Operations activities and achievements.
Major Responsibilities:
• Planning, Reporting and analysis of operational activities
• Running the Hub program instructed by the Hub Manager
• Do problem solving of each unit in Hub
• Improve the ability of each work units in carrying out their duties and responsibilities
• Responsible for the infrastructure in the work unit
• Responsible to create service excellence and achievement of operational based on KPI & SOP.
• Parcels on time deliveries / on time Collection.
• Route planning.
• Cost optimization with efficiency.
• Work Load Management.
• Staff training.
• Team building.
• Time management.
• Staff attendance management.
• Management of technical equipment’s placed in Operations / Warehouse.
• Monitoring mandatory reports on daily basis.
• Responsible to ensure compliance of the (SOP) standing operating procedure related to the Operations.
• E-mail correspondence with entire network.
• Monitoring / Maintain QSR (Quality Service Report).

2019 to till date: Start Designation: “Branch Manager & Team Leader” M&P Express & Logistics Pakistan.
*M/s “Muller & Phips ‘M&P’ Express & Logistics” Is the well established Courier & Logistics Company in Pakistan, booking & delivering packages, parcels to the customers with various services & Products.

Major responsibility:
• Coordination with NOCR (Network Operations Control Room), to manage best execution of parcels deliveries.
• Route planning.
• Data analyses.
• Cost optimization with efficiency.
• Load Management.
• Staff training.
• Team building.
• Time management.
• Staff attendance management.
• Management of technical equipments placed in Operations / Warehouse.
• Monitoring mandatory reports on daily basis.
• Monitoring petty cash vouchers.
• Responsible to ensure compliance of the (SOP) standing operating procedure related to the Operations.
• E-mail correspondence with entire network.
• Monitoring / Maintain QSR (Quality Service Report).

*M/s “TCS Express & Logistics” Is the Largest Courier & Logistics Company in Pakistan, booking & delivering packages, parcels to the customers with various services & Products.

2007 to 2019: (12 years) Start Designation: “DEO” Last Designation: “Assistant Manager Operations” M/s TCS Logistics & Pvt. Ltd.

• Coordinator to “Regional Manager & Operations Controller” Logistics (North) on regional matters.
• Deep Coordination with entire Operations / data processing team the AOM is in functional to monitoring all operations related activity, such as day to day reports / KPI’s to ensure 100% achievements.
• Close coordination with entire Operations / data processing team regarding working and achievement on reports.
• Coordination with NOCR (Network Operations Control Room), to manage best execution of containers movement.
• Route planning.
• Data analyses.
• Cost optimization with efficiency.
• Load Management.
• Staff training.
• Team building.
• Time management.
• Vendor management.
• Staff attendance management.
• Management of technical equipments placed in Operations / Warehouse.
• Facilitating to operations team to achieving their related reports.
• Within the set target time ensure 100% Delivery data availability of OLE booked shipments for nationwide network.
• Monitoring mandatory KPI’s reports on daily basis.
• Managing of logistics transportation Arrivals & Departures and routes.
• Managing petty cash vouchers through systematic portals.
• Responsible to ensure compliance of the (SOP) standing operating procedure related to the Operations.
• E-mail correspondence with entire network of TCS.
• De-Briefing of couriers.
• Ensure to achieve the Debriefing related KPI’s (100% DD entry Within Targeted Time Minimize the ratio of Un-delivered Shipments)
• Updating all OLE booked shipments data in OMS (Operations Management System)

2004 to 2007: (3-years) Start Designation: “Technical & Sales Executive” Last Designation: “Branch Manager” in M/s Comm. Care PVT LTD RWP/ISB.
*M/s “Comm Care Pvt. Ltd.” Is the card pay phone company (installation / services provider of computerized call centers / PCO.


• Customer services.
• Build new customers.
• Office management.
• Credit control.
• Collection of bills.
• Selling PCO cards.
• Coordination with all corporate clients.
• Customer retention.
• Purchase of technical equipments.
• Recovery.
• Managing technical issues initiated by customers.
• Close coordination with PTCL, RTR / ITR.

2000 to 2004: (3-years) Start Designation: “Helper” Last Designation: “Sr. Machine Operator” in WERRICK Health Care Islamabad.
*M/s “Wrrick Health Care” is the Pharmaceuticals group of companies.

• CNC, tufting / blisting machine operator.
• CNC, molding machine operator.
• Store Keeping.
• Managing Raw Material inventory.
• Maintenance of CNC Machines with coordination of Shift Supervisors.