خلاصہ

Customer service officer at Khushali Microfinance Bank Batkhela Branch

تجربہ

کمپنی کا لوگو
Khushali Microfinance Bank (Cso)
Al Sadliya
اگست ۲۰۲۳ - موجودہ | Bat Khela, Pakistan


1. Assisting customers with various banking transactions, including deposits, withdrawals, and account inquiries.2. Providing information on bank products and services, such as loans, savings accounts, and credit cards.3. Helping customers open new accounts and assisting with account maintenance tasks.4. Addressing customer inquiries related to online banking, mobile banking, and other digital services.5. Resolving issues with account discrepancies, unauthorized transactions, or fraudulent activity.6. Promoting and explaining bank policies, procedures, and regulations to customers.7. Processing loan applications and assisting with loan-related inquiries.8. Collaborating with other bank departments, such as loan officers, mortgage specialists, and branch managers, to meet customer needs.9. Ensuring compliance with banking regulations and policies, including Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures.10. Providing exceptional customer service to enhance customer satisfaction and loyalty.

کمپنی کا لوگو
Accountant
Baacha khan school totakan
جنوری ۲۰۱٦ - اکتوبر ۲۰۱٦ | Bat Khela, Pakistan

تعلیم

University of Malakand
بیچلرز, بیچلرز ان کامرس, bs commerce(hon's)‎
Accounting & Finance
CGPA 3.2/4
2022
University of Malakand
ماسٹرز, , M.com‎
Accounting & Finance
CGPA 3.3/4
2022
Oxford education ecademy Batkhela distt malakand
انٹرمیڈیٹ / اے لیول, , F.Sc Pre-Engineering‎
فی صد 65%
2018
Baacha khan school Totakan
نان میٹرک, Matric in Science‎
مکمل
2016

پیشہ ورانہ مہارتیں

متوسط Ability to Promote a Positive Image of the Bank
ابتدائی Account Sales Strategies
ماہر Accounting
ماہر Accounts Administration
متوسط Analytical Skills
ابتدائی Branch Operations
ابتدائی Communication and Interpersonal Skills
ابتدائی Customer Relationship Management
ابتدائی Customer Service Skills
ابتدائی Financial Statement Analysis
متوسط Good Communication
ابتدائی Relationship Building
ماہر Reporting Skills
ماہر Risk Management
ماہر Target Achiever
ماہر Transaction Management

زبانیں

ماہر پشتو
متوسط اردو
ابتدائی انگریزی

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