خلاصہ

More than 10 year’s experience in Accounts & Finance and Customer Service in diverse business settings. A highly organized and friendly, professional, able to establish long term positive and fun relationship with clients, co-workers and outside resources.
Skilled in working independently and as an enthusiastic team player.

تجربہ

کمپنی کا لوگو
Accounts Officer
Beaconhouse School System
مئی ۲۰۱۷ - موجودہ | Karachi, Pakistan

Perform reconciliation of receivable with the campuses
Maintain Account receivables
Maintain Books of Accounts (Customers Ledger, Company ledger, Cash Book)
Review monthly Imprest adjustment of (Company Owned Campus)
Review monthly MIS of (Company Owned Campus)
Maintain imprest comparison report and forward it to HOD
Maintain record on daily basis to ensure all Cheques /receipts are timely deposited into the bank and collection of bank statement along with the routine bank matters
Filing of all relevant documents & vouchers
Issuance of monthly Receipts to the campuses
Any other task assigned by HOD

کمپنی کا لوگو
Business Center Executive
Jazz (Previously known as Mobilink)
جولائی ۲۰۱۴ - جون ۲۰۱٦ | Karachi, Pakistan

• Provide an excellent and consistent level of services to the customers
• Achieving sales target of different products offered by Mobilink
• Coordination with other departments which includes: Indirect Sales, Finance, MNP Team, Operation Support and Credit & Collection
• Processing mobile financial transactions and domestic remittance associated with Waseela Bank (Mobilink Financial Service)
• To achieve monthly targets of Domestic remittance and Mobile Wallets

کمپنی کا لوگو
Team Coordinator
Jazz (Previously known as Mobilink)
ستمبر ۲۰۱۳ - جون ۲۰۱۴ | Karachi, Pakistan

• Responsible for improving the team performance and facilitating the team members in day to day task
• Monitoring, organizing, and coaching the team members on a daily basis
• Handle responsibilities of communicating the company's purpose, core values, vision to the team members
• Handle all typical calls, complaints, questions, and queries, as required
• Draft general reports of performance on daily, weekly and monthly basis
• Handle other essential tasks under the instructions of the team leader

کمپنی کا لوگو
Customer Care Representative - Mobile Financial Services
Jazz (Previously known as Mobilink)
مئی ۲۰۱۲ - اگست ۲۰۱۳ | Karachi, Pakistan

• Responsible for facilitating MFS Retailers and customers in solving their problems of accessing the service
• Maintaining thorough follow-up with customers and MFS Retailers for financial transactions
• Identifying areas of improvement for the new project (MFS) and provide feedback to the Manager and suggest solutions
• Satisfaction of customers and resolution of problems on call with "FCR" First Call Resolution

کمپنی کا لوگو
Customer Care Representative
Jazz (Previously known as Mobilink)
نومبر ۲۰۰۷ - اپریل ۲۰۱۲ | Karachi, Pakistan

• Handle and troubleshooting of issues with the products and services to meet customer satisfaction
• Handling of customer calls regarding the service request and products to enhance the company’s portfolio
• Deal with customers to upsel about the services and products offered by the organization

کمپنی کا لوگو
Operation Manager
Mobilink Franchise
اگست ۲۰۰۵ - نومبر ۲۰۰۷ | Mehrab Pur, Pakistan

• Maintaining petty cash and accounts
• Communicating with the sales department for stock issuance
• All stock (New sale, scratch cards, Jazz load) issuing to retailers
• Stock issuing to DO’s and collect amounts from them
• Operate EFICS and ICRM
• Solve customer’s complaints on priority basis

تعلیم

Shah Abdul Latif University
ماسٹرز, ماسٹرز ان کامرس, M.Com (F)‎
Accounting & Finance, Economics & Mathematics, Banking & Finance
فی صد 63%
2008
SBTE Karachi
ڈپلوما, D.I.T Diploma in Information Technology‎
Information Technology, C language, Oracle
مکمل
2004

پیشہ ورانہ مہارتیں

متوسط AAccounting
ماہر Analytical Skills
ماہر Cooordination Skills
ماہر Customer Satisfication
ماہر Handling Assignments
ماہر Proficiency in MS Office
ماہر Record Keeping
ماہر Team Building
ماہر Telecommunication
ماہر Xray Equipment Maintenance

زبانیں

ماہر انگریزی
ماہر سندھی
ماہر اردو

Asadullah آپکے جاننے والے

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U Microfinance Bank