Works in All departments as a merchandiser. And maintain store standards according to company policy.
• To plan and organize training session for sales associates to ensure high quality of customer service which meets the set standard and customers’ satisfaction.
• To plan, manage and lead the sales team to ensure valid customer feedback is provided to Me from my Duty Managers to bring about customer excellence and improve satisfaction level.
• To design and deliver suitable training programs to support the organization’s development objectives and to enable establishment of a learning culture.
• Design the Store Operational Manual, Employee Hand Books, Staff Operational Manual and Job Employment Form.
• Visits Different Locations Of the Cities and view different sites to open new stores to expand business
• Also arrange meeting with franchise and investors to give more opportunity to expand business
• Authority of Hiring and firing store staff.
• Also arrange meetings with Company Directors, discuses and make business strategies how to boost sales, and enhance their business
• Arrange meetings with store managers, discuss and sort out their problems, give instructions to store managers and supervisor to change their departments display on regular bases to look more attractive and organized to catch customer attention.
• Search and plans different Elevations for the store according to the area, location and city,also discuess and findout the fixtures, decors for the interior and exterior for the stores
• Make marketing, branding and promotional strategies for the store before and after launching

Works in all shop floors in different department as a merchandiser. And maintain store standards according to company policy.
• To plan, organize and ensure high quality of customer service which meets the set standard and customers’ satisfaction.
• To plan, manage and lead the sales team to ensure valid customer feedback is provided to Me from my Duty Managers to bring about customer excellence and improve satisfaction level.
• To design and deliver suitable training programs to support the organization’s development objectives and to enable establishment of a learning culture.
• Also deals with different Brands (Maria.B, Outfitters.BreakOut. Emporium. Lime Light, Shahid Afridi, Mausemmery Lawn,Surface,Change,Heels Shoes etc) under this Mall. Contact with other major and well known brands to be a part of this Shopping Mall under one roof.
• Also arrange meetings with Company Directors, discuses and make business strategies how to boost sales, and enhance their business
• Arrange Regular briefing with Mall Manager, Mall Supervisor, and brands Team Leader. how to motive their sales staff for better customer services and increase their sales.
• Give instruction to mall mangers and supervisor to change their departments display on regular bases to look more attractive and organized to catch customer attention.
• Maintain company bank accounts ,and deal with cash flow, maintain mall expense.work on emlpyee pay rolls.
• From marketing point of view visit different brands and Arrange Meetings with their marketing managers provide them space for their business and make proper contracts between both parties.
• Make marketing, branding and promotional strategies for the mall according to season.
• Hire New Staff and give them training sessions if required.

Serve the customer on the front desk and working on a shop floor in different department as a merchandiser.
• To plan, organize and ensure high quality of customer service which meets the set standard and customers’ satisfaction.
• To plan, manage and lead the sales team to ensure valid customer feedback is provided to Managers to bring about customer excellence and improve satisfaction level.
• To design and deliver suitable training programs to support the organization’s development objectives and to enable establishment of a learning culture.
• Also know how to Work in Ware House, unload delivery and stock out and stock in their department according to the need n space.
• Know how to deal with security tags, price re-ticketing & scamping

Work as crew member, and learn how to work in a team and achieve the targets.
• Working in very efficient n polite manner while dealing with customers, satisfy them according to their needs, which meets the quality standard and customers’ satisfaction.
• Helping Company to achieve its goal of providing better, fast and high quality services to their customers in tense and busy environments

Main job is handle with customers complain regarding the services provided by company.
• Obtaining telephonic feed back listen their complains very carefully, and give them suitable answers and insure them better quality services and took efficient action if needed.
• Entering all the customers complains replies and suggestions in company’s computerized database .Send the soft copy to my department manager.
• To conceive and present new ideas for the betterment of customer services and convenience, in the internal official meetings and presentations.
• To develop and design questioners for obtaining first hand feedbacks by distributing it among the customers.

Perform all the tasks and responsibilities assigned to a shift manager, as outlined in shift manager job description.​
• Assist with planning of special events and promotions. Perform all the necessary paperwork required for the job(preparing weekly inventory sales report) .
• Coordinate and supervise staff to maintain high standards of cleanliness as outlined in the Operations Manual.
• to ensure and provide excellent customer services and dealing with customer complains effectively.
• Inspect equipment and storage facilities throughout a shift to ensure that equipment is in proper working order.
• Trains newer or less experienced crew member in their tasks and responsibilitie