Professional, with a strong work ethic and dedicated to lifelong learning and development. Passionate & driven to achieve organizational goals and maximize client satisfaction. Talented brainstorm, quick learner, goal oriented, technically Proficient, passionate about leadership and cooperation, Quality Control (QC), remote hardware & software troubleshooting's. Installation & Configuration, Data Integrity, commissioning, theories of operation, hardware & software design, and other related areas.
*Providing technical & back-end support to the international customers regarding Power & Energy Management solutions For Towerco's.*Installation, Site commissioning, Quality Control (QC), Configuration, Data Integrity, Remote troubleshooting & Monitoring the performance of Gateways.*Experience of Managing & solving power problems on over 1000 Telecom sites remotely. *Investigated into technical issues and engaged with R&D of their fundamental reasons for improvement and betterment of the product.*Designing or re-design, develop, test and implement programs and applications according to the requirement.*Integrating third-party devices with the Gateways, ensuring data Integrity & efficiency.*Performing quality control (QC) of data received from individual devices to the gateway, ensuring its accuracy and integrity.*Scrutinizing data reports, evaluating the behavior of Modbus/TCP/SNMP devices, and identifying and rectifying any inconsistencies or abnormalities.*Crafting a clear and concise technical user manual & guideline that reduces the customer support reliance.*Passionate & driven to achieve organizational goals and maximize client satisfaction.