·         Managed customs clearance processes for a diverse range of import and export shipments of our major clients i.e., Siemens Pakistan Engineering, Siemens Healthcare Pakistan, Rohde & Schwarz Pakistan, Atlas Engineering & Controls, PIMS Hospital, Afghan Cargo Transit and others.
·         Provided expert guidance to clients on tariff classification (HS) codes, regulatory orders and duty optimization.
·         Prepared and submitted documentation i.e., bill of lading, invoice packing list, letter of credit, certificate of origin and related matter.
·         Established and maintained effective communication channels and relationships with clients, shipping agents and customs authorities.
·         Oversaw brokerage department adherence with domestic and international laws and organizational procedures.
·         Carefully filed customs data entry and documented all incoming shipments in “Online System” with attention to detail and accuracy.
·         Tracked shipments and communicated with carriers to confirm arrival time and release.
·         Coordinated with logistics for pickup and delivery of LCL freight and containers to customers.
·         Supportively managed interviewing, hiring, training, and evaluation.
·         Helpfully conducted basic duties of a small warehouse/storage.