SAP SLCM Implementation & Support
Client Interaction & Consulting
System Testing & Troubleshooting
End-user Training & Documentation
Post-Implementation Support
Collaboration with Cross-functional Teams
Deliver SuccessFactors support particularly in Employee Central, RCM, and Onboarding 2.0 modules.
Gathers and analyses clients’ business requirements and objectives.
Designs and configures SuccessFactors solution.
Delivers functionality specifications for the technical team to build interfaces and conduct UAT
Facilitates knowledge transfer with clients via customer/administrator and end-user training. 
Develop a trusted advisor relationship through successful project delivery as well as effective and engaging client interaction
Present solutions and recommendations independently in a structured and articulate manner to internal and external clients 
Performs other duties as assigned.

Managing master data, including creation, updates, and deletion.
Managing users and user roles.
Provide quality assurance of imported data, working with quality assurance analysts if
necessary.
Commissioning and decommissioning of data sets.
Processing confidential data and information according to guidelines.
Helping develop reports and analysis.
Managing and designing the reporting environment, including data sources, security, and
metadata.
Supporting the data warehouse in identifying and revising reporting requirements.
Supporting initiatives for data integrity and normalization.
Assessing tests and implementing new or upgraded software and assisting with strategic
decisions on new systems.
Generating reports from single or multiple systems.
Troubleshooting the reporting database environment and reports.
Evaluating changes and updates to source production systems.
Training end-users on new reports and dashboards.
Providing technical expertise in data storage structures, data mining, and data cleansing
Strong mathematical skills to help collect, measure, organize and analyze data
Knowledge of programming languages like SQL, MATLAB ,Numpy,Pandas and Python
Technical proficiency regarding database design development, data models, techniques for
data mining, and segmentation
Proficiency in statistics and statistical packages like Excel to be used for data set analyzing
Knowledge of data visualization software like Power BI
Problem-solving skills
Accuracy and attention to detail
Adept at queries, writing reports, and making presentations
Team-working skills

Handling incoming calls and other communications.
Managing filing system.
Recording information as needed.
Greeting clients and visitors as needed.
Updating paperwork, maintaining documents and word processing.
Helping organize and maintain office common areas.
Performing general office clerk duties and errands.
Organizing travel by booking accommodations and reservations needs as required.
Coordinating events as necessary.
Maintaining supply inventory.
Maintaining office equipment as needed.
Aiding with client reception as needed.
Experience as a virtual assistant.
Creating, maintaining, and entering information into databases.