Respond to emails and calls in a timely manner, providing effective support to Operation teams.
Offer technical support and troubleshooting assistance to Operation teams and clients, resolving technical issues efficiently.
Monitor system alerts and notifications remotely, taking prompt action when necessary. Collaborate with clients and teams to resolve incidents and issues, ensuring effective communication and resolution.
Provide remote training and support to operators as required, enhancing their skills and knowledge.
Maintain accurate records of incidents, responses, and technical issues, ensuring easy access to information.
Communicate closely with Managers and clients to ensure seamless support, keeping them informed of progress and issues.
Adhere to company procedures and policies, including data security and privacy protocols, ensuring compliance and security.
Support the finance team by providing necessary documents to secure PO approvals and entering claims for payment to clients.
Ensure smooth operations by communicating effectively with clients and other departments, resolving issues promptly.
Manage the team, preparing relevant reports for presentations and ensuring efficient team operations.

Respond to emails and calls in a timely manner, providing effective support to Operation teams.
Offer technical support and troubleshooting assistance to Operation teams and clients, resolving technical issues efficiently.
Monitor system alerts and notifications remotely, taking prompt action when necessary. Collaborate with clients and teams to resolve incidents and issues, ensuring effective communication and resolution.
Provide remote training and support to operators as required, enhancing their skills and knowledge.
Maintain accurate records of incidents, responses, and technical issues, ensuring easy access to information.

Prepare and submit medical claims to insurance companies electronically or by paper.
Verify accuracy and completeness of claim information before submission.
Accurately post payments and adjustments received from insurance companies and patients.
Reconcile payments against billed amounts and identify discrepancies.
Investigate and appeal denied claims, ensuring thorough documentation of appeals.
Analyze denial trends to prevent recurring issues.
Conduct regular follow-ups on outstanding accounts to ensure prompt payment.
Communicate with insurance companies and patients to resolve outstanding balance.
Respond to billing inquiries from patients, insurance companies, and internal stakeholders.
Provide clear and detailed explanations regarding billing statements.
Collaborate with coding team to ensure accurate coding of medical procedures.
Verify that coded information aligns with billing and reimbursement requirements.
Generate and analyze financial reports related to accounts receivable.
Provide regular updates on key performance indicators and AR metrics.
Stay informed about changes in healthcare regulations and billing guidelines.
Ensure compliance with coding and billing regulations, including HIPAA.

Establishing and maintaining positive, long-term relationships with clients.
Supervision and auditing for: Entered and posted medical bills, and reimbursements received from insurance companies.
Ensuring proper Following up on accounts receivable to ensure client satisfaction.
Taking action on claims denied by healthcare insurance, and communicating with clients for any changes of additional documents.
Communicating with clients and their office staff also communicating within organization to ensure smooth cycle for revenue management.
Understanding Key Performance Indicators (KPIs) and communicating with management.
Using company resources in a smart way to increase the revenues of clients.
Suggesting areas for improvement and helping management to ensure positive changes for more revenue.
Providing signoff and reporting to their immediate supervisor.
Provided comprehensive weekly and monthly performance reports to immediate supervisors, ensuring data accuracy and insights using advanced analytics tools, resulting in a 15% increase in operational efficiency.

Managing the medical billing cycle for assigned clients, including entering and posting medical bills into software.
Establishing and maintaining positive relationships with clients and their office staff.
Communicating with clients and insurance companies to manage the revenue cycle.
Following up on claims from healthcare insurance and taking remedial actions on denied claims.
Providing signoff and reporting to immediate supervisors.
Managing and coding invoices, including setting up accounts and tracking monthly invoices.
Understanding Key Performance Indicators (KPIs) and maintaining the performance of practices.
Using company resources and suggesting areas for improvement.
Help increase the revenue of Clients.
Drove a 25% increase in client revenue over two quarters by implementing data-driven account strategies and utilizing CRM tools to enhance client engagement and retention.
Increased client retention rate by 25% through strategic account management, regular performance reviews, and proactive resolution of issues using CRM software.

Administration of showroom and display, ensuring everything fine before commencement everyday.
Directed the administration of showroom IT systems, ensuring 99.9% uptime and implementing new inventory management software that improved tracking accuracy by 25%.
Supply chain management for product delivery.
Implemented an advanced inventory tracking system, reducing stock discrepancies by 30% and improving on-time delivery rates by 20% through streamlined process management and data analytics.
Inventory management of management of product.
implemented a comprehensive data management system, which enhanced reporting accuracy by 25% and reduced data retrieval time by 40%,
utilizing Excel, and doing data analysis and visualization.

Sales of finished good and operations.
Dealing with walk in clients with satisfaction.
Helping in launching marketing campaigns and achieving targets by real time sales.
Helping in maintaining after Sales services of products sold.
Administration of showroom and display, ensuring everything looks good.
Designing of customers needs in real sample by using software KD Max.
Designed real-life customer samples using KD Max software,
leading to a 30% increase in client satisfaction and conversion rates through precise visualization and tailored solutions.