With a solid background in business management and a proven track record of driving strategic growth initiatives, I am confident in my ability to contribute effectively to your esteemed organization.
I am an organized professional with communication, creativity, and problem-solving skills. Ability to be a team player and resolve problems and conflicts professionally. I’m skilled at communicating complex information in a simple and professional manner.
In the next few years, I see myself as an integral part of the organization who has helped contribute to the organizational growth and success with a genuine opportunity for my career progression.
I have worked for national & international groups for more than 08 years & have diversified professional experience in different functions of Administration, Sales & Marketing throughout my career. I look forward to the possibility of contributing to your team and playing a key role in advancing your company's strategic objectives.
As Head of the Corporate Business Development & Patient Service Department, I spearhead cross-functional teams, fostering a collaborative environment.
Business Development and Partnerships
• Build and maintain strong relationships with corporate organizations, driving business growth through strategic partnerships.
• Develop and implement tailored business strategies to enhance stakeholder engagement.
Operational Management
• Oversee day-to-day operations of key departments: Credit & Collection, Admission & Discharge, and IPD Supporting Staff.
• Ensure accuracy and validity of corporate panel charging and facilitate timely recovery from panel companies.
Client Service Excellence
• Ensure seamless reception activities and efficient management of daily corporate panel cases.
• Resolve client complaints and queries promptly, delivering exceptional customer service.
As Head of Marketing and Outpatient Departments, I spearheaded corporate business development, driving growth through strategic client relationships and effective debt recovery.
Key accomplishments include:
• Maintained partnerships with corporate clients, securing deals with panel companies and ensuring timely communication.
• Recovered approximately 10 million rupees in outstanding debts and efficiently managed claims clearance.
• Developed and implemented comprehensive reporting systems, including aging reports and summaries.
• Established a robust record-keeping system for panel parties’ business and expanded corporate panels.
• Successfully integrated the Sehat Sahulat Program (State Life Insurance Co.) and in collaboration with the IT department, designed/implemented an HMIS module for health card patients and the claim submission process.
Operational highlights:
• Compiled monthly departmental statistics and managed OPD operations.
• Coordinated Medical Camps for patient welfare, offering free health checkups (blood sugar, cholesterol, BMI, etc.)
• Led outdoor branding initiatives and promoted services at educational institutes (colleges and universities)
• Designed and executed marketing plans for hospital and medical facilities.
Additional experience:
• Served as a Research Officer in an international COVID-19 vaccination trial.
As the leader of a dynamic fitness team, I oversaw all aspects of club operations, gaining valuable insights into administration, business growth, and strategy.
• A notable highlight was collaborating with senior management from prominent multinational brands, such as Coca-Cola Beverages and Rehman Maize, to secure panel listings.
• We also conceptualized and executed engaging outdoor campaigns to promote health and wellness across key locations, including universities, colleges, and public parks, inspiring a broader community to embrace fitness.