Experienced IT Assistant with vast IT experience. Skills include computer networking, analytical thinking and creative problem solving. Able to apply customer service concepts to IT to improve user experience for clients, employees and administration.
Duties and Key Responsibilities:
Responsible for Maintaining, Verifying Hardware Inventory, Lab logs, Equipment / Attendance logs.
Responsible for maintaining Network infrastructure to secure day to day connectivity.
Monitoring AMS Attendance Machine. Ensuring Staff Attendance to be updated in Head office daily.
Organizing different events and collaborating with Malls and restaurants for different activities.
Collaboration with different Vendors for up to date Equipment’s / Hardware issues.
Solving parental issues.
Conducting market survey, collecting quotations from reputable vendors, prepare comparative analysis based on the collected quotations,, coordinating with vendors, setting payment methods, assisting the accountant in preparing the contracts for the vendors etc.
Providing substantive and technical expertise in the area of IT.
Proficiency in Data ANALYSIS.
Managing Zoom cloud meetings and Microsoft Team online events.
Making creative Invitation cards / Thank you notes on different occasions on Corel Draw.
Usage of ERP system.
Preparing and maintaining documents particularly for company policies and procedures. Back up data and control access to cloud storages.
Maintaining standard filing system for easy and quick document assess and retrieval.
Providing technical assistance to office staff and teachers as needed.
Supervising and processing help desk support requests.
Creating professional videos for Facebook Pages and Youtube channels.
Proper follow up for Meetings and Trainings.
Training Staff with latest software usage and Technology related trainings.
Proficient usage of Eyeris and Eyesite Reader/ Beebots with smart board.
Duties and Key Responsibilities:
Interact with customers and receive payment in various forms including cash, checks, credit cards, gift cards, and vouchers.
Complete other financial transactions for customers such as issuing receipts, completing refunds and exchanges, and returning change or credits as necessary.
Communicate effectively and professionally with customers by greeting people, answering questions, providing information, assisting in transactions, and resolving complaints according to standard policies.
Utilize various devices such as point-of-sale systems, credit card readers, cash registers, and calculators to tabulate bills, calculate change, and create receipts.
Use paging systems as necessary to communicate with customers, call for assistance, and provide important information.
Mentor, train, manage, and oversee junior cashiers as necessary by providing assistance during customer interactions, verifying prices, and acting according to the system policy.
Maintain checkout equipment by completing frequent cleaning and restocking of cash and receipt paper, and communicate with technical personnel when necessary to facilitate repairs and upgrades.
Generate reliable and accurate till reports from every register.
Resolve cash tills when closing, ensuring the money matches the report and is stored safely.
Balances cash drawer against receipts, resolves discrepancies; deposits funds into proper accounts using basic accounting practices.
Accounts for sales, works with cashiers balancing register sales and cash, Makes change from safe and from different vendor on daily basis, securing tills, safe and store for the night.
Monitoring, maintaining and reconciling complex cashier’s report and merchant transactions on a daily basis. Preparing daily bank deposit.
Handles all cash transfers to and from the vault, including preparation of daily cashier tills and emergency tills, and purchase or sale of currency and coin from central cash vault. Ensures high level of security of cash operations. Reconciles cash in vault with accounting records on a weekly basis.
Performing and controlling the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations.
Obtaining, analyzing and evaluating accounting documentation, reports, data, flowcharts etc.
Preparing and presenting reports that reflect audit’s results and document process.
Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards.
Ensure complete, accurate and timely audit information is reported to Management and/or Risk Committees.