خلاصہ

An experience professional In Sales and Operations & Document Controlling, Dedicated and results-driven with a strong background in sales operations and team leadership. Proficient in optimizing sales processes, enhancing customer experience, and driving revenue growth. Skilled in team management, training, and fostering a collaborative work environment. Possess a proven track record of exceeding sales targets and implementing strategies to streamline operations.

تجربہ

کمپنی کا لوگو
Assistant Manager Sales & Operations
Marina Home International Interior
ستمبر ۲۰۱۹ - موجودہ | Islamabad, Pakistan

Lead a sales team of professionals, providing guidance, coaching, and performance evaluations to maximize team productivity and achieve sales targets.
Implement strategic sales plans to expand market reach and drive revenue growth
Manage all aspects of sales operations, including inventory management, order processing, and customer service, ensuring smooth and efficient day-to-day operations.
Analyze sales data and performance metrics to identify trends, opportunities, and areas for improvement, and implement solutions to enhance sales effectiveness.
Foster strong relationships with key clients and stakeholders, addressing their needs and concerns to ensure high levels of satisfaction and retention.
Collaborate with cross-functional teams, including marketing, finance, and logistics, to align strategies and optimize business processes.
Conduct regular training sessions for sales staff on product knowledge, sales techniques, and customer service best practices to enhance team capabilities and performance.
Ensure compliance with company policies, procedures, and industry regulations, maintaining high standards of integrity and professionalism.
Preparing, implementing and monitoring the annual sales plan for the given region
Ensuring the achievement of the monthly, quarterly and annual sales targets.
Team Management and development
Negotiating Deals with Customers
Conducting business reviews to ensure clients are satisfied with products and services.
Monitor Store and Employee Key Performance Indicators
Documenting sales and rewarding employees accordingly
Analyze reports to maximize back end operations and location logistics efficiency 
Quickly and effectively solve customer challenges
Attending meeting held with top management and leading meetings with in team/showroom

کمپنی کا لوگو
Store Supervisor
Marina Home International Interior Pvt Ltd
دسمبر ۲۰۱۷ - ستمبر ۲۰۱۹ | Islamabad, Pakistan

Overseeing salespeople, cashiers, shelf stockers, and other employees
Managing finance and preparing monthly sales audit report
 Keeping records of expenditure, sales figures, and employee performance
Evaluating the supply and availability of stocks
Implementing measures to avoid stock damages, theft, and wastage
Monitoring inventory and product displays, and the general appearance of the store
Investigating market trends and offering products that would appeal to customers
Addressing customers requests, comments, and complaints
Motivating employees to achieve targets
 Training new staff members and scheduling shifts
 Ensuring that the work environment is safe, secure and healthy
Meeting deadlines
 Ensure great customer service at all levels
 Assists in management of special projects and events
 Monitors and maintains facility and equipment

کمپنی کا لوگو
Document Controller
Ora-Tech Systems Pvt Ltd
نومبر ۲۰۱٦ - نومبر ۲۰۱۷ | Islamabad, Pakistan

Maintaining and organizing documents in an electronic filing system
Creating and managing document numbering systems
Ensuring documents are up to date and compliant with regulations
Distributing documents to relevant stakeholders
Ensuring documents are stored securely
Monitoring document control processes
Providing document control support to project teams
Creating and maintaining document control databases
Tracking document revisions and updates
Providing document control training to staff
Sorting, storing and retrieving electronic and hard copy documents
Producing document progress reports for senior managers

کمپنی کا لوگو
Project Coordinator
Ora Tech. System Pvt Ltd
جنوری ۲۰۱۵ - نومبر ۲۰۱٦ | Islamabad, Pakistan

Define Configuration specification and business analysis requirements
Perform quality assurance on business processes
Define reporting and Deviation alerts
Own and develop relationship with partners, working with them to optimize and
enhance our integration
Help design, document and maintain system processes
Report on common sources of technical issues or questions and make
recommendations to product team
Communicate key insights and findings to product team
Constantly be on the lookout for ways to improve monitoring, discover issues and
deliver better value to the customer
Develop business architecture using requirements such as scope, processes,
alternatives, and risks.
Analyze client’s business requirements and processes through document analysis,
interviews, workshops, and workflow analysis.
Communicate client’s business requirements by constructing easy- to-understand data
and process models
Engage client to gather software requirements/business rules, and ensure alignment
with development teams
Translate stakeholder requirements into over 10 different tangible deliverables such as
functional specifications, user cases, user stories, workflow/process diagrams, data
flow/data model diagrams.
Evaluate risks related to requirements implementation, testing processes, project
communications, and training saving the company
Identify and reconcile errors in client data to ensure accurate business requirements.
Draft and maintain business requirements and align them with functional and technical
requirements.

تعلیم

University of Arid Agriculture, Murree Road
بیچلرز, بیچلرز ان ٹیکنالوجی, Bs(IT).hons‎
Communication and Networking, Dot Net Web Programming, Programming
CGPA 2.5/4
2014

پیشہ ورانہ مہارتیں

ماہر Accounts and financing
ماہر Customer Relationship Management
ماہر Data Analysis & Report Making
ماہر Data Analysis and Reporting
ماہر Report writing & Team work
ماہر Sales Operations Management
ماہر Sales Strategy Development

زبانیں

ماہر انگریزی
ماہر اردو
ماہر پشتو

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