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خلاصہ
As a Program Associate at the World Bank Group, I am providing administrative and client support to Health and Education Global Practices and to the Program Leader for Human Development GPs cluster in Islamabad Office. I keep close liaison with HQ/ country teams as well as with counterparts/ clients both in federal and provincial governments. I review key project data on commitments, disbursements, procurement, staffing, travel etc. using SAP generated reports, to give the task teams a general view of project performance from time to time. I am also managing Bank missions, events, consultant/ firm selections and payments for my units in Pakistan.
Earlier as a Country Office Administrator at Oxford Policy Management (OPM), I was a core team member of Pakistan office and was an integral part of a series of projects implemented in the country. I played a major role in establishing and registering the OPM country office in Islamabad. It was the first ever country office of OPM out of United Kingdom. I successfully managed office, accounts (salary disbursements, monthly/annual expense reports, petty cash handling) and procurement. I also worked with bid administration team to provide support in project budgeting.
Since August 2002, I have been involved in providing a comprehensive range of management services to private and international nongovernmental organisations in Pakistan. I have worked on a number of health and education related projects funded by World Bank and DfID, through which I have managed to achieve extensive experience in administration, finance, IT and project management.
I hold Executive MBA, Master in Project Management (MPM) degrees and also have a Postgraduate Diploma in Computer Sciences. I am member of Project Management Institute (PMI) USA and hold the globally-recognized certification of Project Management Professional (PMP).
تجربہ
Program Associate
Providing operational, administrative and client support to Health and Education Global Practice task teams. Previously I worked with Finance & Private Sector Development team in similar role for 5 years.
Keeping close liaison with HQ in Washington DC and country teams and externally with counterparts from federal/ provincial governments and private sector.
Managing missions, field visits & events and their travel, security clearances in accordance with the World Bank’s internal, UN Department for Safety & Security and Ministry of Foreign Affairs guidelines.
Managing consultants/firms selection/hiring process, seeking their approvals from concerned departments, processing and tracking STCs/Vendors payments in SAP and follow-up with Resource Management office.
Member of South Asia Region Leadership Team and Islamabad Office Learning Committee for administrative and client support staff. We mostly work and provide support for our colleagues professional and career development in the organisation.
Earned multiple performance and VPU team awards from Fiscal Year 2013-18.
Country Office Administrator
Provided vigorous support to register OPM branch office and setup OPM’s first fully functional country office in Islamabad. Had continuous coordination with BOI, SECP, FBR, banks, financial consultants and auditors for company registration, advice on new branch office finances and audit purposes.
Independently managed local company/projects’ accounts for initial three years and ensuring these are compliant with set policies and procedures. Supervised and monitored the projects’ staff to maintain and report the field expenditure.
First point of contact for Pakistan office, had continuous coordination with OPM head office in Oxford and other country offices (India, South Africa, Bangladesh). Helped other country office managers in setting up their offices and conveying lesson learnt.
Developed policies & procedures for Pakistan office in line with rules & regulations of company
Supervised and conducted skills development training of support staff (MS Office)
Managed multiple local and national level events i.e. training, workshops, conferences, etc.
Managed office building rental, vendors/suppliers, service and maintenance contracts
Managed office procurement, imports and maintained up-to-date office assets record, its tagging and periodic checking and reporting.
Streamlined the HR and recruitment processes and did hiring of over 1100 project/field staff for multiple projects. Maintained up-to-date staff personal files and other HR record of the country office.
Managed overall administrative and financial matters of country office including making arrangements for visas, travel and logistics of national/international staff and consultants
Facilitated head office bid administration team in identifying potential opportunities for the company, project budgeting, procurement and was actively involved in administration of projects in Pakistan throughout the planning, implementation and closing/dissemination phases.
