Experience
Company Name: Global Health Care
Designation: Admin Officer 
Experience:         July 2017 to Feb 2020  
Admin officer 
 Worked  in Global Health Care, I am responsible for under mentioned duties 
Accounts Receivable
Accounts Payable
Administration 
Warehouse Management
Treasure Management
Petty Cash Management 
Vendor Management
Manage customers\' accounts
Drafting, Mailing Co-ordination with all Government Institutes’ and Private Market costumers.
Co-ordinate with Banks.
Reconciling statements with banks and customers 
Making Entry on QuickBooks Software
Billing
All accounts and Admin Works were  my responsibilities 
Front Desk Officer
Manage administration
Deal directly with customers either face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Perform customer verifications
Set up new customer accounts
Process orders, forms, applications and requests
Organize workflow to meet customer timeframes
Direct requests and unresolved issues to the designated resource
Keep records of customer interactions and transactions
Record details of inquiries, comments and complaints
Record details of actions taken
Prepare and distribute customer activity reports
Maintain customer databases
Communicate and coordinate with internal departments
Follow up on customer interactions
Provide feedback on the efficiency of the customer service process
Tender Manager
Evaluating/ assessing tenders, assessing risk factors to arrive at bid decisions, and estimating all the required material, equipment.
Oversees all aspects of proposal preparation like technical & financial proposal
Ensuring quality, compelling bids are submitted in a timely manner. 
Coordinating incoming bid requests and proposal responses,
Maintain and update company databases regularly.
Improve customer satisfaction and ensure that important clients are retained, quickly developing and implementing solutions when the potential to lose a customer presents itself.
Followup of CDR’s / Pay order againt of bid earnest money or as a bid security.