خلاصہ

Over 10+ years of experience in Telecom industry mainly on Siemens / NSN Charging system domain along with VAS.

- Intelligent Network & Value Added Service - IN & VAS (Siemens / Nokia Siemens Network - NSN)
- Hand on experience in different Vendor equipment’s (Siemens Intelligent Network (@vantage
Platforms and NSN Charge@once), Huawei Charging Billing Solution-CBS/OCS and NewNet(Tekelec)
SMS- Firewall.
- Expert on both O&M and Software Support of Charging platform domain.
- Advance skills and capabilities of disaster recovery by performing maiden installation and SW
update management of latest release SWs.
- Expert analytical and troubleshooting skills to identify, remedies and solve the problem along with
RCA analysis.
- Good knowledge of Charging system flow and protocols along with integration with other systems
like CRM/IT/DW/Billing platform.
- Platform Administration, Configuration, Fault Management, Emergency Handling, Backup& Restore.
- Customer Care and Customer Reporting, Traffic Tool, SMAF, ICTS/Resolve Tool.
- Information Technology - IT
- Certified FTS (Fujitsu Technology Solution) for @vantage Platforms
- Servers (Sun Oracle / HP Dell / IBM / Fujitsu Siemens)
- Storages (Oracle/Sun, Fujitsu Siemens, EMC, NetApp, IBM, Hitachi, HP and etc).
- Operating Systems (Solaris/Linux/Unix/RedHat/Ubuntu /Suse/Windows 7,8,10/ Window Server
2000,2003 & etc.)
- Cloud / Virtualization (EXSI, VirtualBox, Oracle VM, Oracle VDI, VMware VDI).
- Fujitsu Siemens PrimePower Server's:(PW250/PW450/PW650/PW900 and PW1500)

- Huawei Certified Network Associate(HCNA-HNTD) / Cisco Certified Network Associate (CCNA)
- Huawei Charging Billing Solution 5.5
- Certified FTS (Fujitsu Technology Solution) for @vantage Platforms

پراجیکٹس

5G Project

تجربہ

کمپنی کا لوگو
Manager Support & Integration | Oracle BRM Charging Operations Specialist |
Circles Life (Syscom pvt.ltd)
جولائی ۲۰۱۹ - اکتوبر ۲۰۲۳ | Islamabad, Pakistan

Supporting to Projects:SG (M1) / TW(CHT) / AU (Optus) / ID (XL) / JP KDDI, Povo / PK ( Ufone ONIC )Singapore / Taiwan / Australia / Indonesia / Japan and Pakistan----------------------------------------------------------------------------------------IWF 5G / 4G projectCountry Launch ProjectOracle BRMTools:Opsgenie,Atlassian Jira, Grafana, Nagios, NewRelic, ELK,Kibana,opensearch,AWS (Amazon Web Services), GCP(Google Cloud Platform), VMs, Linux Servers...=========================================================New Country Launch (Singapore, Taiwan, Australia, Indonesia, Japan and Pakistan): Integration of Grafana/Prometheus /Nagios /NewRelic /Opsgenie /Opencode and Zendesk. Opsgenie Management: Work on Opsgenie Global Policy create/update/remove, Team creation {routing rules, escalation policy, on-call schedule, integration, roles, members and etc}, OG user creation/deletion and etc. Kibana Dashboard create/Update. Zendesk integration with Opsgenie. Grafana installation, configuration and Dashboard creation, Alerting, Opsgenie integration. Prometheus installation and configuration Node Exporter / Redis exporter installation and configuration Monitoring of Linux / AWS / GCP Servers. BRM, ECE, PCRF, OCS, Linux, Oracle SQL developer, Health Checks of Oracle BRM Linux servers (more than 300) Platform monitoring to ensure service availability (Voice, SMS and Data).

کمپنی کا لوگو
Senior CBS and OCS Engineer / Assistant Manager
Huawei Technologies
جنوری ۲۰۱٦ - دسمبر ۲۰۱۹ | Islamabad, Pakistan

CBS
OCS
AAA
FIN

کمپنی کا لوگو
FreeLancer IT Consultant
Freelancer
اپریل ۲۰۱۵ - جون ۲۰۱۹ | Islamabad, Pakistan

Training and Certifications:------------------------------------------FreelancingSEO: Search Engine optimizationGraphic DesignWordPressE-Commerce ManagementDigital Marketing-----------------------------------------------To Support:NMS - EMSNagios, NagiosXI, Nagios Core, NRPE, Grafana, Prometheus, Node exporter, Redis exporterGrafana Opsgenie Integration (if any alert come then automatically ticket open in Opsgenie)Kibana ELKCacti and etc.Opsgenie, Zendesk.Zendesk Opsgenie Integration (if any alert come then automatically ticket open in Opsgenie).NewRelic APM(Application Performance Monitoring) - Java Agent installation and Integration.for more information, plz visit; https://www.fiverr.com/niazharoon

کمپنی کا لوگو
AM Technical Support Services
Apollo Telecom pvt ltd
مئی ۲۰۱۵ - دسمبر ۲۰۱۷ | Erbil, Iraq

کمپنی کا لوگو
VAS Consultant / SMSF Engineer / Technical Support Engineer
Saudi Telecom Company
جنوری ۲۰۱۴ - اپریل ۲۰۱۵ | Riyadh, Saudi Arabia

کمپنی کا لوگو
Assistant Manager Support / Team Lead/ Technical Support Engineer
Synergy Computers (Pvt.) Ltd.
جولائی ۲۰۱۲ - دسمبر ۲۰۱۳ | Islamabad, Pakistan

کمپنی کا لوگو
Charging Billing&Care Engineer / Senior Customer Support Engineer / TAC2 Engineer / intelligent Network (IN) Engineer
مارچ ۲۰۰۸ - جولائی ۲۰۱۱ | Islamabad, Pakistan

کمپنی کا لوگو
System & Network Administrator/ IT Support Engineer
ستمبر ۲۰۰٦ - فروری ۲۰۰۸ | Islamabad, Pakistan

کمپنی کا لوگو
Trainee
1, Siemens Pakistan Engineering Co. Ltd. Islamabad. 2. Nokia Siemens Networks Pakistan Pvt. Ltd. Isl
مارچ ۲۰۰٦ - ستمبر ۲۰۰٦ | Islamabad, Pakistan

کمپنی کا لوگو
internship
1, Siemens (Pakistan Engineering Co. Ltd.)
جنوری ۲۰۰٦ - مارچ ۲۰۰٦ | Islamabad, Pakistan

تعلیم

University of Lahore
بیچلرز, بیچلرز ان سائنس, BSCS‎
Computer, Computer Science Telecom and Networks
CGPA 3.0/4
2006

پیشہ ورانہ مہارتیں

ماہر 1-EXCELLENT TROUBLESHOOTING SKILLS.
ابتدائی 365 Windows
ابتدائی Analytical Skills
ابتدائی Azure Active Directory
متوسط Backup Restore
متوسط Bash Scripting
متوسط Cloud Computing Knowledge
متوسط Communication Skills
ماہر Computer Hardware Installation
متوسط Computer Network Operations
ابتدائی CS Core
ابتدائی Cyber Security
متوسط Elastic Search
متوسط Ethernet IP
متوسط FTP
ماہر Fujitsu Siemens Computer / Servers
ماہر Handling Assignments
ماہر Hardware Troubleshooting
متوسط HP
ابتدائی ICT Integration
متوسط Interpersonal Leadership
ماہر IT Support Responsibilities
ماہر IT Trobuleshooting
ابتدائی KVM
ماہر LAN
ماہر Linux
متوسط Linux Firewalls
ماہر Linux System
ابتدائی Microsoft Azure
ماہر MSQL
ماہر Multitasking
ماہر MySQL
متوسط Net Backup Symantec
ابتدائی Network Security Implementation
متوسط Networking Protocol
متوسط Office 365
متوسط Office 365 Admin
ماہر Oracle
ابتدائی PS CORE
متوسط PSTN
متوسط Server Programming
متوسط Shell Scripting
متوسط SQL Queries Handling
ماہر Strong Technical Skills
متوسط Symantec
متوسط Systems Management
ماہر Team Support
ابتدائی Time Management 
ماہر Unix
ماہر Vendor Relations Management

زبانیں

ابتدائی عربی
ماہر اردو
متوسط انگریزی