خلاصہ

To achieve a challenging position with opportunities for increased responsibilities and professional growth in a reputed organization where I can utilize my professional skills. 


تجربہ

کمپنی کا لوگو
Team Leader
ACIMC
مئی ۲۰۲۳ - موجودہ | Lahore, Pakistan

Managing the day-to-day activities of the team.Motivating the team to achieve organizational goals.Developing and implementing a timeline to achieve targets.Delegating tasks to team members.Conducting training of team members to maximize their potential.Empowering team members with skills to improve their confidence, product knowledge, and communication skills.Conducting quarterly performance reviews.Contributing to the growth of the company through a successful team.Creating a pleasant working environment that inspires the team.

کمپنی کا لوگو
Customer Relationship Officer
ACIMC
جولائی ۲۰۲۰ - ستمبر ۲۰۲۳ | Lahore, Pakistan

Established and maintained relationships with individual and business customers and provided assistance with problems they encountered.Networked within communities to find and attract new businesses that assisted in revenue generationResponsible for activities regarding sales, customer acquisition, customer relationship management, & maximizing revenue.Finding various new businesses opening & arranging promotional programs to get commercial business and attain set goals.Chat Support Specialists, Handled responsibilities of Risk Management, CRM, WhatsApp, Facebook, Instagram, YouTube, Google Business, ChatBotGiving suggestions for product improvement

کمپنی کا لوگو
HR Associate
Cvs
جنوری ۲۰۲۰ - مارچ ۲۰۲۰ | Lahore, Pakistan

Communicating with potential job candidates.Contacting candidate references and verifying education listings.Managing HR records including, résumés, applicant logs, and employee forms.Issuing employment contracts and verifying completion.Issuing new employees with enrollment documents.Conducting employee orientations.Explaining employee benefits.Responding to HR-related queries within the company.Maintaining employee confidentiality.Assisting with the distribution of training material.

کمپنی کا لوگو
HR Intern
Cvs
اکتوبر ۲۰۱۹ - جنوری ۲۰۲۰ | Lahore, Pakistan

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان آرٹس, ‎
.
2021
PNY Trainings Gulberg
مختصر کورس, ‎
Wordpress
مکمل
2021
Civil Lines College Lahore
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان جنرل سائنس, ‎
Arts
فی صد %
2017
Govt Central Model High School-2 Rattigan Road Lahore
میٹرک / او لیول, , ‎
Biology
2015

پیشہ ورانہ مہارتیں

ماہر Appointment Scheduling
متوسط Bootstrap
ماہر Chat Support Skills
ماہر Client Dealing 
ماہر Committed to Customer Satisfaction
ماہر Communication Skills
ماہر Computer Proficient
ماہر Customer Care Representation
متوسط Customer Contact Skills
متوسط Customer Dealing
متوسط Customer Interaction Management
ماہر Customer Representation
متوسط Customer Satisfaction Management
ماہر Customer Service
ماہر Customer Service Skills
ماہر Data Entry
ماہر Dependable
ماہر Disciplined
متوسط Emotional Management
ماہر English Writing
متوسط Feedback Assessment
ماہر Front Office Support
ماہر Good Telephone Manner
متوسط GRN Posting
متوسط Hospitality Management
ماہر Hospitality Skills
متوسط HTML
ماہر Internet Browsing
ماہر Interpersonal SKills
ابتدائی Inventory Control
ابتدائی Inventory Planning Skills
ماہر Live Chat Handling
ابتدائی Market Knowledge
ابتدائی Microsoft Excel
متوسط Office Automation
متوسط Operational Tasks Handling
متوسط Outbound Marketing
متوسط Patient Administration
ماہر Persuasion Customer
متوسط Quick Learner
ماہر Record Keeping
ماہر Relations Management Skills
متوسط Reporting Skills
متوسط Risk Management
ابتدائی Stock Management
ابتدائی Store Operations Management
متوسط Supervisory Skills
ماہر Telephone Skills
متوسط Visitor Management
ماہر Written Oral and Communication

زبانیں

متوسط انگریزی
ماہر اردو

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