خلاصہ

To pursue career with a leading organization to work and learn in a goal-oriented environment for enhancing my skills and broadening my knowledge, thus achieving a better understanding for solving real world problem.

تجربہ

کمپنی کا لوگو
Customer service Officer
Summit Bank Limited
مئی ۲۰۲۲ - موجودہ | Karachi, Pakistan

Maintained a position of trust and responsibility by keeping all customer business confidential.III. Maintain relationships with current clients and identify new prospects.IV. Created a warm, welcoming, and friendly customer-centric branch environment.V. Processing, Threshold Revision, Closure, Opening and activation of all type of Accounts.VI. Resolve Customer Complain and ensure Customer Service and Customer Satisfaction.VII. Customer Calling, Follow upsVIII. Maintain Chequebook Balancing, Locker Balancing RegisterIX. Making entries of Stop PaymentX. Data Enrichment/ Data Cleansing, ODD/CDD Review when due to any type of accounts.XI. Remittance, Biometric of all type of customer related to account opening and transactions.XII. Special Approvals of any type of saving accounts or TDR booking from higher authorityProcessing of Account Opening documentation/records as per the Digital On-boarding Framework by State bank of Pakistan with Knowledge of AML/CFT/CPF regulationsAML / CFT/CPF/FATCA/CRS and other regulations.Effective communication and English writing skills with expertise of MS office.Customer dealing , Accounts opening,Revision of KYC/ AML, Perform EDD of High Risk Accounts, Follow ups Compliance about KYC formalities. Customer calling, providing Customer Services , Complaint handling, Quality service handling and maintaining record of all branch services, ODD Revision, Data Cleansing Excercise, Cheque book handling and its record maintaining, ATM card handling, Locker maintenance

کمپنی کا لوگو
Customer Service Officer
The Bank of Punjab (BOP)
جنوری ۲۰۲۰ - مئی ۲۰۲۲ | Karachi, Pakistan

Perform Area Coordinator task, compilation of all reports and data collection from all the area branches and send it to region office.II. Maintained a position of trust and responsibility by keeping all customer business confidential.III. Maintain relationships with current clients and identify new prospects.IV. Created a warm, welcoming, and friendly customer-centric branch environment.V. Processing, Threshold Revision, Closure, Opening and activation of all type of Accounts.VI. Resolve Customer Complain and ensure Customer Service and Customer Satisfaction.VII. Customer Calling, Follow upsVIII. Maintain Chequebook Balancing, Locker Balancing RegisterIX. Making entries of Stop PaymentX. Data Enrichment/ Data Cleansing, ODD/CDD Review when due to any type of accounts.XI. Remittance, Biometric of all type of customer related to account opening and transactions.XII. Special Approvals of any type of saving accounts or TDR booking from higher authorityProcessing of Account Opening documentation/records as per the Digital On-boarding Framework by State bank of Pakistan with Knowledge of AML/CFT/CPF regulationsAML / CFT/CPF/FATCA/CRS and other regulations.Effective communication and English writing skills with expertise of MS office.Customer dealing , Accounts opening,Revision of KYC/ AML, Perform EDD of High Risk Accounts, Follow ups Compliance about KYC formalities. Customer calling, providing Customer Services , Complaint handling, Quality service handling and maintaining record of all branch services, ODD Revision, Data Cleansing Excercise, Cheque book handling and its record maintaining, ATM card handling, Locker maintenance

کمپنی کا لوگو
Marketing Intern
Pakistan Association of the Blind
نومبر ۲۰۱۸ - فروری ۲۰۱۹ | Karachi, Pakistan

Marketing intern

تعلیم

PAF Karachi Institute of Economics & Technology (PAF-KIET)
بیچلرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Aviation Management, Finance
CGPA 3.5/4
2019
University of Karachi
ماسٹرز, بیچلرز ان سائنس, B.Sc‎
chemistry, botany, zoology
فی صد 68%
2014
NCR CET
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری میڈیکل), F.Sc Pre-Medical‎
pre medical
فی صد 81%
2012
F.G Fazaia Degree College
نان میٹرک, Matric in Science‎
Science
مکمل
2010

پیشہ ورانہ مہارتیں

ماہر Coordination Abilities
متوسط Creativity and Innovation
متوسط Finance Working
ماہر Handling Assignments
متوسط Initiative
ماہر Insurance Coordination
متوسط Integrity and Ethics
متوسط Leadership Qualities
متوسط Market Knowledge
متوسط MS Excel Dashboards
متوسط Oral Written and Communication
متوسط Problem Solving Ability
متوسط Quality Control Processes Command
ماہر Record Keeping
متوسط Relations Management
ماہر Teamwork And Team Building
متوسط المبيعات عبر الهاتف

زبانیں

ماہر اردو
متوسط انگریزی
ماہر پنجابی