A Customer Sales Executive (CSE) plays a pivotal role in driving sales and ensuring customer satisfaction.

The primary responsibilities of a CSE may include:

  1. Sales Generation: Proactively reach out to potential customers, initiate sales conversations, and promote products or services to achieve sales targets.

  2. Customer Engagement: Build strong relationships with customers by actively listening to their needs, addressing inquiries, and providing relevant product information.

  3. Sales Process Management: Guide customers through the sales process, from initial contact to closing the sale, ensuring a smooth and seamless experience.

  4. Upselling and Cross-selling: Identify opportunities to upsell or cross-sell additional products or services to maximize sales revenue and enhance customer value.

  5. Product Knowledge: Develop a comprehensive understanding of the products or services offered, staying updated on features, benefits, and competitive advantages.

  6. CRM Utilization: Utilize Customer Relationship Management (CRM) tools effectively to manage customer interactions, track sales activities, and maintain accurate records.

  7. Targets and Reporting: Set and strive to achieve sales targets, regularly monitoring and reporting sales performance to the management team.

  8. Customer Satisfaction: Ensure a high level of customer satisfaction by promptly addressing customer concerns, resolving issues, and providing exceptional service.

  9. Market Intelligence: Stay informed about market trends, competitor activities, and industry developments to identify potential sales opportunities.

  10. Team Collaboration: Collaborate with internal teams such as marketing, product development, and customer support to ensure a cohesive and customer-centric approach.

Qualifications and Skills:

  1. Excellent communication and interpersonal skills.
  2. Strong sales acumen and negotiation abilities.
  3. Customer-oriented mindset with a focus on providing exceptional service.
  4. Proactive and self-motivated approach to achieve sales targets.
  5. Ability to build and maintain positive relationships with customers.
  6. Proficiency in using CRM systems and sales-related software.
  7. Good product knowledge and ability to quickly grasp technical concepts.
  8. Strong organizational and time management skills.

نوکری کی تفصیلات

صنعت:
کل عہدے:
10 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
غیر تجربہ کار
اس سے پہلے درخواست دیجیۓ:
جون ۲۱, ۲۰۲۳
تاریخِ اِشاعت:
مئی ۲۲, ۲۰۲۳

OneHub Solution

بی پی او · 11-50 ملازمین - لاہور

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