Executive Quality Assurance

Mobilink Bank

گزشتہ کل شائع ہوئی 71 نے دیکھا Report Job

What is Executive Quality Assurance - MMBL?

Ensure timely rectifications/conclusion of Audit discrepancies/observations and closure of Audit Reports with effective follow up & coordination with the departments/branches.
Ensure coordination between the branches and the Venders for resolution of QMS related issues
Review all liability & asset products of the Bank and give candid feedback to the product owner departments.
Gathering Branch Self-assessment on assigned frequency and its subsequent reporting (observing results and its analysis).
Ensure and coordination with HO departments regarding data gathering for TAT monitoring.
Identify & recommend improvement in Quality standards by visiting Branches in line with Customer Experience Guidelines & Standards and also on-spot verification of Self-Assessment submitted by Branches.
Ensure QMS TATs Monitoring of the MMBL branches and maintain records and share the reports.
Ensure FTC Training to all new employees before being permitted to interact with customers with coordination to HR department.
Any other task assigned by the Manager Quality Assurance.

What Executive Quality Assurance - MMBL does?

Ensure timely rectifications/conclusion of Audit discrepancies/observations and closure of Audit Reports with effective follow up & coordination with the departments/branches.
Ensure coordination between the branches and the Venders for resolution of QMS related issues
Review all liability & asset products of the Bank and give candid feedback to the product owner departments.
Gathering Branch Self-assessment on assigned frequency and its subsequent reporting (observing results and its analysis).
Ensure and coordination with HO departments regarding data gathering for TAT monitoring.
Identify & recommend improvement in Quality standards by visiting Branches in line with Customer Experience Guidelines & Standards and also on-spot verification of Self-Assessment submitted by Branches.
Ensure QMS TATs Monitoring of the MMBL branches and maintain records and share the reports.
Ensure FTC Training to all new employees before being permitted to interact with customers with coordination to HR department.
Any other task assigned by the Manager Quality Assurance.

What are we looking for and what does it require to be Executive Quality Assurance - MMBL?

Hold Bachelor or preferably Master s degree from a well reputed institution.
Have at least 2 years of banking experience preferably in relevant field.
Problem-Solving and Co-operative attitude
Team building skills
Good presentation & communication skills, Microsoft Office
Ability to work under pressure.
Ability to set and manage priorities.

نوکری کی تفصیلات

صنعت:

بینکنگ / مالیاتی خدمات

کل عہدے:

1 اشاعت

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, پاکستان

جنس:

کوئی ترجیح نہیں

تجربہ:

اہم نہیں ہے

اس سے پہلے درخواست دیجیۓ:

ستمبر ۲۸, ۲۰۲۴

تاریخِ اِشاعت:

ستمبر ۱۹, ۲۰۲۴

Mobilink Bank

بینکنگ / مالیاتی خدمات · 1001-1500 ملازمین - اسلام آباد

پیروی کریں

Mobilink Bank is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.