。该工作已被公司管理人员暂停申请，不再接受简历投递

Receptionist

HIVE Consultants

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Front Desk Duties:

Greeting and welcoming patients, visitors, and staff in a friendly and professional manner.
Managing the front desk area, ensuring a neat and organized workspace.
Answering incoming calls, addressing inquiries, and directing calls to the appropriate departments or personnel.
Handling patient registration and check-in processes.

Appointment Scheduling:

Coordinating and scheduling appointments for patients, ensuring efficient use of the medical practitioners' time.
Managing the appointment calendar and making any necessary adjustments.
Sending appointment reminders to patients through various communication channels.

Patient Registration and Records:

Collecting and verifying patient information, including personal details.
Maintaining confidentiality and adhering to privacy regulations regarding patient data.

Customer Service:

Assisting patients and visitors with general information about the medical complex, services offered, and directions within the facility.
Providing excellent customer service to enhance the overall patient experience.

Communication and Coordination:

Coordinating with various departments within the medical complex to ensure effective communication and collaboration.
Notifying relevant staff about patient arrivals, emergencies, or special instructions.
Handling incoming and outgoing mail and email correspondence.

Cash Handling and Billing Support:

Collecting co-pays or fees from patients, processing payments, and issuing receipts.
Assisting with basic billing inquiries and forwarding complex billing issues to the appropriate department.

Emergency Response:

Managing emergency situations calmly and efficiently, including contacting the appropriate medical personnel or authorities when necessary.
Following established protocols for emergency response and patient safety.