Posted Jul 22, 2024 204 views
We are seeking a dynamic and proactive Digital Sales Executive to join our team. This role is pivotal in managing and converting digital leads through effective communication and follow-up strategies. The ideal candidate will demonstrate exceptional digital proficiency, strong customer relationship skills, and a passion for delivering superior service.
Responsibilities:
- Digital Engagement: Respond promptly and professionally to customer inquiries via WhatsApp and other digital channels, maintaining a high standard of service.
- Lead Management: Proactively follow up on leads generated through various digital platforms, ensuring timely and successful closure of sales.
- Customer Relationship Management: Build and nurture relationships with prospective and existing customers to enhance satisfaction and loyalty.
- Sales Strategy: Develop and implement effective sales strategies to meet or exceed sales targets and objectives.
- Product Knowledge: Stay updated on product features, benefits, and applications to effectively communicate these to customers.
- Team Collaboration: Coordinate with internal departments such as sales, logistics, and customer service to ensure seamless order processing and fulfillment.
- Reporting and Documentation: Maintain accurate records of all sales and customer interactions using CRM software.
- Market Insights: Provide valuable insights and feedback from customer interactions to contribute to product and service enhancements.
Requirements:
- Experience: Proven experience in digital sales, customer service, or related roles within the home construction or building materials industry is preferred.
- Skills: Exceptional verbal and written communication skills in English and Urdu; proficiency in additional languages is a plus.
- Digital Proficiency: Strong familiarity with digital communication tools such as WhatsApp for business, email, and social media platforms.
- Customer Focus: A customer-centric approach with a commitment to delivering outstanding service and exceeding customer expectations.
- Organizational Skills: Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment.
- Education: Bachelor’s degree in Marketing, Business Administration, or a related field is advantageous.
Benefits:
- Competitive Compensation: Attractive salary package with performance-based incentives.
- Career Growth: Opportunities for professional development and advancement within a reputable and growing organization.
- Training: Comprehensive training programs to enhance skills and knowledge.
- Collaborative Environment: Join a supportive team environment that encourages innovation and teamwork.
Job Details
7 Figures Ecom PVT LTD
..
What is your Competitive Advantage?
Similar Job Titles
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ali Aziz
CEO
Shopistan
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Zohaib Ali
Marketing Manager
Digital Online Devices
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
